About this role
Salary: £? - ? per year
Requirements
- Fluency in Romanian, both written and spoken.
- Good written and spoken English.
- Excellent communication and customer service skills.
- A professional, organised and reliable approach.
- Confidence using a computer and handling telephone and email enquiries.
- Ability to work in a fast-paced, team-focused environment.
- An interest in technology and willingness to learn.
- Previous experience in a call centre, customer service or technical support role is beneficial; previous IT support experience is not essential.
Responsibilities
- Provide first-line IT support to external customers by telephone and email.
- Support Romanian-speaking customers with IT-related queries.
- Log and update support tickets accurately.
- Provide basic troubleshooting and resolve common issues.
- Escalate more complex technical problems to the relevant team.
- Maintain clear and accurate records of customer interactions.
- Collaborate with colleagues to deliver excellent customer service.
Technologies
- Support
More
We are recruiting for a specialist IT company based in Peterborough. The Romanian Speaking Service Desk Adviser role pays £14.22 per hour, with overtime paid at time and a half. It offers 37.5 hours per week, with shifts rotating flexibly between 7am and 7pm, including occasional weekends. This temporary-to-permanent position has an immediate start available. We provide full training and ongoing support, weekly pay, career progression opportunities, and Temp of the Month awards that include shopping vouchers.
last updated 46 week of 2026