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Digital Financial Services Department,Uganda.Senior Manager DFS Commercialization and Partnerships @ KCB Group

UGOnsiteFull-timeJob reference 6796
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About this role

  • KEY RESPONSIBILITIES:
  • Review, update, and manage the business development sales pipeline, tracking the status of ongoing negotiations with prospective fintechs, merchants, and strategic partners.
  • Lead meetings and negotiations with prospective partners to structure commercial terms, revenue-sharing models, pricing tiers, and service agreements.
  • Coordinate closely with Product, Engineering, Legal, and Compliance teams to align on integration requirements, technical scoping, and regulatory approvals for active partner onboarding.
  • Conduct market research, identify emerging ecosystem opportunities, and proactively reach out to target enterprise clients, utility providers, and aggregators to pitch digital financial services.
  • Review daily and weekly transactional metrics, throughput volumes, and active user growth across existing partner channels to ensure performance aligns with strategic targets.
  • Ensure seamless operational handover by creating standard operating procedures (SOPs), training support teams, and establishing Tier-2/Tier-3 support escalation channels.
  • Track post-launch product metrics (transaction success rates, system latency, user adoption, transaction volumes) during the hyper care phase.
  • Define and execute the comprehensive business development and partnership strategy for Digital Financial Services (Mobile Money, Digital Wallets, Merchant Acquiring, Open Banking, and Value-Added Services).
  • Identify, evaluate, and prioritize strategic alliance opportunities with key market players, including fintech startups, utility providers, e-commerce platforms, and enterprise merchants.
  • Lead end-to-end partnership lifecycles from initial outreach and pitch development to strategic alignment and pilot testing.
  • Lead high-value commercial, financial, and legal negotiations with prospective partners, structuring revenue-sharing models, pricing tiers, and SLA agreements.
  • Collaborate closely with Legal, Risk, and Compliance teams to draft watertight partnership contracts, Memorandums of Understanding (MoUs), and service agreements.
  • Optimize existing partner relationships to continuously improve commercial terms, drive higher transaction throughput, and expand joint service offerings.
  • Work together with DFS Product Management, and Project teams to scope out integration requirements for new partners and embedded finance channels.
  • Champion open banking and API monetization strategies by onboarding third-party developers and corporate clients onto the organization's developer portal.
  • Coordinate go-to-market (GTM) campaigns, joint promotional activities, and PR rollouts alongside Marketing and PR departments for newly launched partnerships.
  • Own the DFS revenue targets, gross margin contributions, and transaction volume KPIs tied to partnership ecosystems.
  • Maintain a robust business development pipeline, conducting regular performance reviews, forecast modelling, and competitive market analysis.
  • Monitor market trends, competitor offerings, and regulatory shifts in the digital payments space to identify emerging business opportunities.
  • DAILY RESPONSIBILITIES:
  • Screen strategic fintech, merchant, and ecosystem partner pipelines; evaluate business models against revenue potential and compliance fit.
  • Draft term sheets, negotiate revenue-share models, and align joint GTM terms with partner executive teams.
  • Shepherd partnership agreements through Legal, Risk, Compliance, and Credit committees to ensure regulatory alignment before signing.
  • Track key joint metrics, transaction volumes, partner-led customer acquisition, and API integration milestones to address underperformance early.
  • Maintain high-level relationships with active partner C-suites while briefing internal business heads to ensure resource backing for ongoing integrations.
  • CHALLENGES:
  • Internal legal, risk, and regulatory review cycles take months, causing fast-moving partners to lose interest or drop out.
  • Business Development closes ambitious partnership deals, but internal engineering backlogs and legacy API limits block or delay execution.
  • Fintechs demand low-margin, high-volume revenue splits, while bank risk committees push for high-margin, zero-risk terms.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

  • Academic & Professional

Particulars

Detail

Specific Field or Qualification

Need Type[1]

Education

Bachelor’s degree

Economics, Finance or Business-related course

RQ

Professional Qualifications

  • Business Development Senior Certified Professional
  • Negotiation Certification
  • Agile certified Practitioner

RQ

Master’s degree

Economics, Finance or Business-related course

AA

  • Experience

Total Minimum No of Years Experience Required

7

Detail

Minimum No of Years

Need Type[2]

Banking & Financial services

4

DE

Senior leadership

2

ES

Regulatory exposure 1

ES

Skills

Business DevelopmentNegotiationAgileMarket researchpartner strategyComplianceAPI IntegrationProduct Management

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