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Senior End User Computing Engineer @ Reed Technology

Croydon, England, GBOnsiteFull-time
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About this role

Salary: £40,000 - 45,000 per year

Requirements

  • Strong Microsoft Intune administration experience
  • Experience with SCCM/MECM
  • Good knowledge of Windows 11 and Microsoft 365
  • Experience managing Apple devices using Jamf and Apple School Manager
  • Windows Autopilot deployment experience
  • PowerShell scripting skills
  • Understanding of Azure technologies
  • Knowledge of endpoint security and compliance
  • Proven experience in a 3rd Line, EUC, Endpoint or Infrastructure support role
  • Desirable: Microsoft, Apple or MDM certifications
  • Desirable: ITIL Foundation
  • Desirable: Experience with application packaging and deployment
  • Desirable: Knowledge of IP Telephony solutions
  • Desirable: Experience working within the education sector

Responsibilities

  • Provide 3rd line support and technical escalation for endpoint-related issues.
  • Manage Windows, macOS, iOS and iPadOS devices.
  • Administer Microsoft Intune, SCCM/MECM, Jamf, Apple School Manager and Apple Configurator.
  • Support Windows Autopilot and Apple automated device enrolment.
  • Package and deploy applications, updates, patches and drivers.
  • Monitor device health, compliance and security posture.
  • Support endpoint security technologies, including BitLocker, FileVault and Microsoft Defender.
  • Create PowerShell scripts and automation solutions to improve efficiency.
  • Perform root-cause analysis and implement long-term fixes.
  • Produce technical documentation and knowledge base articles.
  • Contribute to infrastructure and technology projects.

Technologies

  • Azure
  • Support
  • ITIL
  • macOS
  • Microsoft 365
  • Microsoft Intune
  • PowerShell
  • Security
  • Windows
  • iOS
  • Office 365
  • Cloud
  • Mobile

More

We are hiring a Senior End User Computing (EUC) Engineer to join our busy IT team, supporting a large multi-site organisation. The role is based in Croydon with hybrid working and is full-time and permanent, offering £40,000–£45,000 per annum. Youll work with modern Microsoft and Apple technologies in an enterprise-scale environment and have the opportunity to contribute to large-scale endpoint management projects. We offer ongoing training and professional development within a supportive, collaborative team.

last updated 45 week of 2026

Skills

Microsoft IntuneMECM/SCCMWindows 11Microsoft 365jamfApple School ManagerWindows AutoupilotPowerShellAzureendpoint securityBitLockerFileVault

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