About this role
Job summary
Looking for flexible work in the NHS?
The Flexi-Bank is a collaborative staff bank hosted by Royal Surrey NHS Foundation Trust in partnership with Surrey and Borders Partnership NHS Foundation Trust, offering greater choice, flexibility and access to a wider range of opportunities across both organizations.
Why join the Flexi-Bank?
Work flexibly - choose shifts that suit your lifestyle and availability
Access more opportunities - pick up shifts across mental health, community and acute care settings
Get paid fairly and on time - competitive rates and fast access to earnings through Stream
Stay supported - benefit from training, development and guidance from our dedicated Temporary Staffing Team
Be part of something bigger - join a growing collaborative of NHS Trusts across Surrey
Main duties of the job
Surrey and Borders Partnership NHS Foundation Trust is looking for someone who will report to the Facilities Manager and will oversee the safety and maintenance of designated buildings ensuring that these properties are compliant and all applicable regulations. Recommending and coordinating improvements to the property as needed to ensure a safe, functional, and appealing space.To achieve this, you will need to be the focal point for several streams of work including outsourced soft and hard facilities management contracts, improvement initiatives, compliance obligations.
Location: 18 Mole Business Park, Leatherhead, KT22 7AD
Working Pattern: Monday to Friday 9Am to 5 PM
Suitable for someone who Excellent customer services and communication skills to be able to work with people at all levels both at the Trust and other organisations. Ability to work independently and to use own initiative to make decisions/take action when appropriate Willingness to undertake additional training as required Well organised and able to prioritise multiple issues or tasks Establish and develop service delivery performance.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.
Job description Job responsibilities
Key responsibilities
Strategico To support the Facilities Manager in the development of FM services and act as service matter expert for service delivery.
Facilities Managemento To execute the delivery of all Facilities Management services, both hard and soft services, within the portfolio Hubs to meet the statutory, quality and customer requirements of the Trust.o To ensure that Facilities Management services are delivered in a safe and customer focused manner.o To supervise outsourced suppliers and ensure they provide services in line with agreed contractual arrangements as part of the effective delivery of services.o Support the Property departments response to audit requirements and actions.o To ensure that relevant Property risks are regularly reviewed to reflect the operating risks and that mitigating actions are undertaken.o Raising issues relating to cleaning with on-site contractors and escalating to Facilities Manager where appropriate.o Manage the allocation of building resources, such as office space, clinic rooms and car parking in line with trust guidelines.o Establish and update systems to record the allocation of building resources.o Perform regular quality inspections/site walk arounds, addressing all internal and external communal areas on a daily basis for cleanliness, checking any faults to equipment, any damage to the building and any health and safety risks.
Financialo To deliver sound financial control for operational activities and related budgetary control, within the scope of role and responsibilityo To support the development of Community Hub business cases as required for service changes.Adhere to Standing Financial Instructions and ensure they are followed.
Complianceo Ensure statutory and NHS compliance of buildings.o Ensuring related policies are embedded in practice and reviewed in relation to changes within Service delivery.
Health, Safety and Security:o Operate and promote working practices which ensure a safe working environment for self and others, contributing to the development of a safety culture among the team.o Ensure actions arising from risk assessments, infection control audits, statutory compliance audits and security audits are completed and recorded.o Manage the site property folder to ensure that is it fully up to date and information remains relevant.o Ensure compliance with water regulations and that little used water outlets are risk assessed, flushed and recorded in line with L8 guard.o Plan and conduct regular fire evacuations and ensure outcomes are recorded.o Coordinate services to ensure that the site has up to date business continuity plans and that these are regularly reviewed.
People managemento Ensure that both directly employed and outsourced contracted staff are suitably qualified and trained.o Ensure that HR policies and management standards are adhered to for absence.
Quality:o Ensure all soft and hard FM work is successfully delivered by relevant contractors and that the outcomes are recorded onto monthly performance dashboards.o Lead and support on regular audits of service standards and ensure that resulting actions are completed and aim to resolve.
Service improvement:o Manage the handover of new assets being delivered into service. Ensure that they are maintained in a manner which keeps them performing at an optimum level.
Person Specification
Qualifications Essential
An appropriate qualification in facilities management or property management is required Full UK driving license.
Experience Essential
Have a minimum of two years' experience of working in a client facing FM role or previous building management experience. Experience of managing both outsourced and directly employed staff to provide an integrated service and seamless customer experience. Customer service experience Working knowledge of NHS systems and guidelines
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Surrey NHS Foundation Trust
Address 18 Mole Business Park,
Leatherhead,
KT22 7AD
United Kingdom
Employer's website https://www.royalsurrey.nhs.uk/ (Opens in a new tab)