About this role
Salary: £50,000 - 60,000 per year
Requirements
- Strong business analysis experience in technology change or systems implementation projects.
- Experience delivering analysis for Microsoft 365 or modern workplace projects.
- Previous involvement in a technology migration or significant systems transition.
- Experience leading discovery activities or owning analysis across a substantial project workstream.
- Practical understanding of how organisations use Microsoft 365 for communication, collaboration and document management.
- Strong requirements elicitation, analysis, prioritisation and documentation skills.
- Experience mapping current and future business processes.
- Ability to identify application dependencies, information flows and operational impacts.
- Confidence facilitating workshops and resolving conflicting stakeholder requirements.
- Experience working with architects, consultants, engineers and project managers.
- Experience defining acceptance criteria and supporting User Acceptance Testing.
- Experience supporting other analysts or reviewing the quality of their work.
- Excellent written and verbal communication skills.
- Ability to manage your own workload and maintain progress when information is incomplete.
- Relevant experience may include Microsoft 365 migration or consolidation projects; SharePoint Online and document management; Microsoft Teams and collaboration; OneDrive and file migration; Exchange Online and business communication; Power Platform; applications and workflows connected to Microsoft services; information governance, permissions and access requirements; Microsoft Entra ID and identity dependencies; or wider Azure and modern workplace transformation. Expertise in every technology is not required, but sufficient understanding to investigate business use, recognise dependencies and work credibly with technical specialists is essential.
- Desirable: experience in a technology consultancy, managed service provider or professional services organisation; Microsoft 365 tenant-to-tenant migrations or consolidation programmes; SharePoint or document management migrations; assessing business readiness and supporting user adoption; familiarity with Waterfall and Agile delivery; process modelling techniques such as BPMN or UML; or a recognised business analysis qualification such as BCS or IIBA.
- Inquisitive, organised and thorough, with confidence engaging business and technical stakeholders and the ability to challenge assumptions constructively.
- Able to recognise dependencies and gaps, focus analysis on supporting decisions, collaborate in supporting another analysts development, balance leadership with detailed delivery, and remain calm and adaptable as requirements or priorities change.
- We welcome a Lead Business Analyst or Senior Business Analyst who has taken responsibility for discovery and supported other analysts, with a background in a large organisation, consultancy or managed service provider and meaningful experience connecting business needs with migration requirements.
Responsibilities
- Lead business discovery and requirements gathering for Microsoft technology change and migration projects.
- Plan and facilitate interviews and workshops with business users, process owners and technical specialists.
- Establish how different teams use Microsoft 365 and connected applications in their day-to-day work.
- Map current business processes, information flows, system interactions and operational dependencies.
- Identify critical workflows, manual workarounds, pain points and undocumented ways of working.
- Capture requirements relating to collaboration, document management, information ownership and access.
- Assess the business impact of proposed technology changes and identify potential disruption.
- Analyse, challenge, prioritise and validate business and user requirements.
- Produce requirements documents, process maps, gap analyses and future-state models.
- Maintain traceability between business needs, requirements, proposed solutions and acceptance criteria.
- Work with architects and engineers to ensure business dependencies inform migration planning.
- Coordinate analysis priorities and deliverables with the project manager and wider delivery team.
- Guide the Business Analyst and review outputs for accuracy, completeness and consistency.
- Support test planning, User Acceptance Testing and business validation.
- Identify business readiness, communication and training needs.
- Highlight opportunities to simplify processes and improve how Microsoft technology is used.
Technologies
- Azure
- BPMN
- Cloud
- Support
- Microsoft 365
- Project Manager
- SharePoint
- UML
- Office 365
More
We are recruiting for a growing technology consultancy delivering Microsoft, cloud, infrastructure and cybersecurity services. This is a hands-on Lead Business Analyst role supporting anticipated major Microsoft technology migration work, with an initial focus on understanding how the business operates and how teams use applications, collaborate, manage documents and share information. You will work with client stakeholders and delivery teams, and have the opportunity to shape our analysis approach as business analysis work grows. We offer professional development through training, mentoring and industry resources. The salary is £50,000–£60,000, and the role is remote within the UK.
last updated 43 week of 2026