About this role
Salary: £40,000 - 50,000 per year
Requirements
- Practical experience as a Business Analyst on technology change or systems implementation projects
- Experience supporting Microsoft 365 or modern workplace projects and gathering requirements directly from business users
- Understanding of how Microsoft 365 supports communication, collaboration and document management
- Experience mapping business processes and documenting how technology supports them
- Ability to investigate information flows, system interactions and process dependencies
- Strong analytical skills, attention to detail, clear written documentation and confident verbal communication
- Ability to work effectively with business users and technical colleagues
- Organised approach to managing tasks, following up actions and maintaining records
- Ability to own agreed deliverables and incorporate feedback
- Experience with relevant technologies or areas such as SharePoint Online, Microsoft Teams, OneDrive, Exchange Online, Power Apps, Power Automate, connected applications and workflows, permissions, information access, document ownership, or wider modern workplace and cloud transformation. Experience across every listed technology is not required.
- Desirable experience supporting technology migrations or SharePoint projects, working in a technology consultancy or managed service provider, supporting User Acceptance Testing, documenting acceptance criteria, or contributing to information governance or business readiness
- Familiarity with Waterfall or Agile approaches and process modelling techniques such as BPMN or UML is desirable
- A business analysis qualification, or progress towards one, is desirable
- Curious, approachable, methodical, accurate, proactive, receptive to feedback, dependable, comfortable explaining findings to different audiences, and interested in how technology can improve the way people work
Responsibilities
- Conduct interviews and support discovery workshops with business users and process owners
- Understand how teams use Microsoft 365 and connected applications in their day-to-day work
- Document current business processes, information flows and system interactions
- Identify critical activities, manual workarounds, pain points and improvement opportunities
- Capture requirements relating to collaboration, document management, information ownership and access
- Investigate application dependencies and potential business impacts relevant to migration
- Analyse and clarify business and user requirements
- Support the validation and prioritisation of requirements with the Lead Business Analyst
- Produce process maps, use cases, requirements documents and acceptance criteria
- Maintain accurate records of decisions, actions, assumptions and outstanding questions
- Support gap analysis and document future-state processes
- Work with technical specialists to clarify requirements and respond to questions
- Raise risks, inconsistencies and gaps promptly
- Help prepare test scenarios and support business users during User Acceptance Testing
- Support business readiness through clear documentation and communication
Technologies
- BPMN
- Cloud
- Support
- Microsoft 365
- SharePoint
- UML
- Office 365
More
We are a growing technology consultancy delivering Microsoft, cloud, infrastructure and cybersecurity services. We are recruiting a Business Analyst to support discovery and requirements gathering ahead of an anticipated major Microsoft technology migration. You will work alongside a Lead Business Analyst, who will provide direction and review your work, and collaborate with technical specialists. The role is remote within the UK, with a salary of £40,000–£50,000. We offer professional development opportunities, including training, mentoring and access to industry resources.
last updated 43 week of 2026