About this role
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.
Ready to bring together people, technology and operational excellence? As our Control Room Manager, you will lead the technical and operational activities of the Control Room and help keep automated warehouse operations running reliably.
- Apply now as Team Lead Logistics Control Room at our warehouse in Großbeeren near Berlin . Your responsibilities Lead Control Room Managers, Incident Managers and Flow Controllers, providing technical and operational direction and ensuring effective coordination and consistent standards.
- Take ownership of escalated system incidents and critical operational issues, driving timely resolution and keeping stakeholders clearly informed.
- Coordinate incident response and ensure corrective actions are implemented and completed within agreed timeframes.
- Monitor Service Level Agreements (SLAs) and ensure agreed service levels are consistently achieved.
- Partner with Operations, WMS Development, customers and other stakeholders to optimise warehouse automation processes and system performance.
- Build and manage relationships with customers and third-party service providers to support effective collaboration and reliable service delivery.
- Oversee third-party service performance, SLA compliance and associated budgets, ensuring contractual and operational requirements are met.
- Keep Operations, IT, WMS Development and external service providers aligned through clear communication and effective coordination.
- What you bring A degree in Logistics, Supply Chain Management or a related field, or a qualification as a master craftsman in warehouse logistics or an equivalent professional qualification.
- Several years of relevant professional experience, ideally in a fast-growing logistics or warehousing environment, preferably with automated warehouse systems.
- Proven experience in leading teams and managing people.
- Strong organisational skills and an independent, structured and solution-oriented way of working.
- A keen interest in logistics processes, warehouse automation, continuous improvement and structured problem-solving methods.
- Excellent communication skills and the ability to build effective relationships with stakeholders.
- Fluency in either German or English; knowledge of Polish is an advantage.
What we offer
- A permanent employment contract.
- Vacation pay and a Christmas bonus.
- Free parking and charging stations for electric vehicles.
- A cafeteria offering fresh meals that change weekly at reasonable prices.
- Employee app.
- Regular employee events and sports activities (soccer, basketball, summer party, etc.) A pleasant and collegial work environment where employees from diverse backgrounds and orientations succeed together.
- An organization with flat hierarchies where you can grow and feel at home.
- As a global organization, and partof the CMA CGM group, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes and local knowledge of our customers, can we succeed.
- By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.