Shipping Agent Zaandam (Zaandam, NL) @ CMA-CGM

CEVA Logistics is een toonaangevende internationale logistieke dienstverlener. In de regio Benelux hebben we meer dan 50 vestigingen verspreid over 30 locaties, waar we met ruim 11.000 collega’s dagelijks bijdragen aan ons succes.

YOUR ROLE

Are you a logistics professional who thrives in an international transportation environment and enjoys ensuring accurate export processing? For our site, we are looking for a Shipping Agent / Export Agent who will be responsible for the operational and administrative handling of air, road, and ocean freight shipments. In this versatile role, you will ensure that export shipments are processed accurately, on time, and in compliance with applicable regulations and procedures. You will maintain daily contact with customers, carriers, freight forwarders, and internal stakeholders. Together with your colleagues, you will also fulfill an important front-office function and serve as the first point of contact for drivers, visitors, and contractors. You will work closely with various departments, including Customs, and report directly to the Operations Supervisor.

WHAT ARE YOU GOING TO DO?

• Process and administratively handle air freight, road transport, and ocean freight shipments.
• Prepare, review, and manage export documentation, including Air Waybills, manifests, CMR documents, and other transport documents.
• Act as the first point of contact for drivers, visitors, and contractors.
• Maintain daily communication with customers, carriers, freight forwarders, and internal departments.
• Monitor shipments and proactively follow up on delays, deviations, and escalations.
• Prepare documents and data for the Customs department.
• Accurately register and close shipment files in ERP and TMS systems.
• Ensure compliance with international trade regulations, internal procedures, and customer requirements.
• Monitor KPIs and SLAs while contributing to excellent service performance.
• Identify bottlenecks and initiate process improvement opportunities.
• Independently prioritize tasks and manage deadlines in a dynamic logistics environment.

WHY IS THIS ROLE FOR YOU?

• We are looking for an accurate, proactive, and customer-focused professional who can maintain oversight in a fast-paced environment.
• You recognize yourself in the following profile: MBO+/HBO working and thinking level, preferably in Logistics, Supply Chain, or Transportation.
• Experience in logistics, freight forwarding, export administration, or transportation is an advantage.
• Good command of both Dutch and English, written and spoken.
• Strong administrative skills with a high sense of responsibility.
• Able to work independently while also being a true team player.
• Stress-resistant and capable of managing multiple priorities simultaneously.
• Proactive mindset with a natural drive to continuously improve processes.
• Strong attention to detail and quality, particularly when handling export documentation.
• Experience with ERP and/or TMS systems is preferred.
• Flexible and willing to participate in a weekend standby rotation in the future (approximately once every 4 to 5 weeks).

WHAT DO WE OFFER?

• A challenging position within an international and fast-growing logistics organization.
• A gross monthly salary between €2,820 and €3,050, depending on knowledge and experience.
• 30 vacation days and 8% holiday allowance.
• Travel allowance and an attractive pension scheme.
• A high level of responsibility and plenty of room for initiative.
• A collaborative and enthusiastic team with short communication lines.
• Opportunities for personal development and career growth within CEVA Logistics.
• The chance to contribute to innovative logistics solutions for leading global customers.

HOW DO YOU BECOME OUR NEW COLLEAGUE?

Apply directly via the application button or contact Jorren Sentjens, Corporate Recruiter, for more information. You can call or WhatsApp +31 6 42 42 67 31 or email [email protected]. We look forward to welcoming you to CEVA Logistics and supporting your next career step! Acquisition in response to this vacancy is not appreciated. As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.