About this role
Job summary
An exciting opportunity has arisen for an administrative manager to join the Division of Theatres as Deputy Administrative Manager. This key role will hold responsibility for the day-to-day management of administrative functions across the Directorate, supporting operational performance and a high-quality service. You will lead and manage divisional administrative teams across departments and sites to deliver efficient, patient focused services within key targets.
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information
Main duties of the job
Responsibility for day-to-day management of administrative functions across the Directorate. Performance monitoring against key performance indicators in line with Trusts strategic goals and vision.Focusing on administrative elements of Service working closely with Directorate Manager (DM) and other key stakeholders to ensure compliance in relation to policy and targets. Responsible for consistency of approach and accurate management of scheduling, pathways and admin service provision providing assurance to the DM, Clinical Lead, Department Managers and Matron as required. Expected to work as and with Service admin teams during pressures and formulate plans to ensure care delivery is not compromised due to admin shortfalls. Strict monitoring of department specific pathways, RTT and Cancer targets and monitoring of timescales, working with DM to take remedial action as necessary.Capacity and demand management including targeted action planning as required to deliver on any day-to-day remedial and proactive objectives as well as any transformational projects and other service improvements. Close liaising with Performance and Information Services to ensure adequate reporting and data provision. You will manage appraisal, capability and attendance management. You will be an expert super-user for Meditech V6, leading on upgrades, training and supervision of the Admin function.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Job description Job responsibilities
Responsibility for the day-to-day management of one or more administrative functions across the Directorate.
PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
Person Specification
Experience Essential
Waiting list management and Scheduling experience. Experience of managing staff, meeting tight deadlines. Experience of working in the NHS in an administrative role.
Desirable
Experience as a Medical Secretary or within Scheduling / Medical Records at Band 4 level. Experience chairing meetings, training and appraisal processes. Meditech V6 working knowledge and experience.
Physical / Mental Abilities Essential
To motivate staff and set goals / objectives which are monitored effectively. To work under pressure. To work independently or as part of a team. To deal effectively with patient / staff enquires. To use initiative to problem solve.
Qualifications Essential
NVQ Level 3 in Business Administration or equivalent experience. GCSE Maths and English Language (Grade C or above) or equivalent qualification.
Desirable
AMSPAR Diploma or OCR / RSA III and demonstrable experience in a medical admin role. OCR Level 3 Word Processing (or equivalent experience). Theatres experience.
Knowledge Essential
Understanding of surgical pathways and Theatre scheduling processes. Knowledge of data protection / Freedom of Information Act. Knowledge of HR policies and procedures. Using Microsoft Office packages e.g. Word, Powerpoint, Excel, Access, Outlook. Knowledge of Hospital information systems. Knowledge of NHS Waiting Time Targets. Knowledge of Trust secretarial standards.
Desirable
European Computer Driving Licence, or working towards. Meditech V6 Scheduling and waiting list management.
Attitude Essential
Committed to delivering quality patient care. Motivated. Target and results driven. Flexible approach to working. Open to change and new ways of working.
Skills Essential
Proven change management skills. Proven effective time management. Proven interpersonal / communication skills. Effective written communication skills. Data input skills. Effective organisational skills.
Desirable
HR Skills programme. Report writing skills.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name South Tyneside and Sunderland NHS Foundation Trust
Address Trust Headquarters
Sunderland Royal Hospital
Sunderland
SR4 7TP
United Kingdom
Employer's website https://www.stsft.nhs.uk (Opens in a new tab)