About this role
Your responsibilities will include:
Process and review shipment, accounting, and related operational documents accurately and in a timely manner using CargoWise.Assist with invoice processing, billing, and reconciliation activities.Monitor and follow up on outstanding transactions and documentation.Ensure compliance with company policies, procedures, and regulatory requirements.Provide administrative and operational support to the team as required.Perform data entry and maintain records using Microsoft Office applications and internal systems.Undertake other duties and responsibilities as assigned by management.Generate reports and provide status updates to management and stakeholders.Efficiently address and resolve complaints or queries.Follow proper steps as per the given standard operating procedureCompetencies:
Strong organizational and communication skillsDetail and results in oriented with analytical mindsetStrong problem solving and interpersonal skillsExcellent Time Management skillsAccountabilities:
Adherence to compliance standards, policies and procedures Minimum of 1-4 years of relevant experience in a Shared Services or BPO environment, preferably supporting logistics or freight forwarding operations.Bachelor's/College Degree in any field.Experience with CargoWise is an advantage.Strong attention to detail and ability to work in a fast-paced environment.Excellent communication and organizational skills. Job Highlights:
Hybrid work arrangement. Company-issued computer and necessary work equipment provided.12 Vacation Leave (VL) days per year.12 Sick Leave (SL) days per year.Monthly Performance incentives upon regularization subject to eligibility.HMO coverage from Day 1, plus up to two (2) dependents fully covered by the company upon regularization.Quarterly incentive program for Top Performers.Quarterly incentive program for Outstanding Performers.Quarterly raffle draws during employee recognition and town hall events.Quarterly employee engagement activities.Company-wide events and celebrations.Additional benefits that may be provided by management from time to time.We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day.