About this role
Support Worker / Caseworker
A rewarding frontline opportunity supporting adults and children affected by modern slavery in safehouse accommodation. Candidates will bring experience supporting vulnerable people, strong communication and safeguarding awareness, with compassion and resilience in a site-based role.
If you’ve also worked in the following roles, we’d also like to hear from you: Residential Support Worker, Community Support Worker, Safehouse Caseworker, Safe House Advocate, Modern Slavery Advocate, Human Trafficking Advocate, Victim Support Caseworker, Housing Support Worker
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female
This role is known within the organisation as a Modern Slavery Safehouse Advocate
SALARY: £25,287 - £27,993 per annum + Benefits
LOCATION: Travel required across the West Midlands area
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37.5 hours, Monday to Friday, 9am–5pm; some work outside normal office hours may be required
PLEASE NOTE: Full driving licence with access to a vehicle and willingness to travel across sites is essential
JOB OVERVIEW
An opportunity to make a direct difference awaits in a specialist safehouse service supporting people recovering from modern slavery and human trafficking. The Support Worker / Caseworker promotes safety, independence and recovery through trauma-informed support.
The Support Worker / Caseworker manages casework, risk and needs assessments, journey plans, referrals and advocacy through the National Referral Mechanism and relevant entitlements.
The Support Worker / Caseworker also helps maintain safe accommodation, works with partner agencies and supports positive move-on outcomes.
DUTIES
Your duties as the Support Worker / Caseworker include:
Client Support and Safety: Provide emotional and practical support, promote independence and maintain professional boundariesRisk, Needs and Journey Planning: Complete assessments, inductions, journey plans and case reviews within required timescalesAdvocacy and Entitlements: Provide one-to-one support and advocacy on rights, ECAT entitlements and the National Referral MechanismSafehouse Accommodation: Support move-ins and move-on, uphold licence agreements and maintain health, fire, security and accommodation standardsPartnership Working: Refer clients to services, attend multi-agency meetings and build effective partner relationshipsCase Management and Records: Maintain accurate records, respond to safeguarding concerns and work to contract requirementsService Quality and Development: Gather client feedback and contribute to service improvement, training and meetings
CANDIDATE REQUIREMENTS
ESSENTIAL
A Level/Level 3 qualification (or equivalent); Level 2 may be considered where matched by relevant experienceGCSE grade C/4 or above (or equivalent) in English and MathsExperience supporting vulnerable adults and children, recognising safeguarding concerns and responding appropriatelyExperience in a supportive setting for vulnerable people, including homelessness or destitution, and building partnerships with other agenciesKnowledge of modern slavery and human trafficking, the National Referral Mechanism, risk management, safeguarding legislation and trauma-informed approachesAbility to manage a caseload, advocate effectively, prioritise under pressure, maintain professional boundaries and use Microsoft Office and virtual platformsOccupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be femaleFull driving licence with access to a vehicle and willingness to travel across sitesEligibility to work in the UK DESIRABLE
Experience in a needs-led service undertaking risk and needs assessments and support planningExperience managing complex casework involving trauma, crisis intervention, mental health, substance misuse or safeguardingExperience working to a formal contract specification and performance targetsKnowledge of public funds and entitlements, the Violence Against Women and Girls Strategy, complex needs and motivational interviewingWillingness to work evenings and weekends when required
BENEFITS
Mileage allowance Training and development opportunitiesEmployee Assistance Programme Access to group clinical supervision with a BACP trained counsellor25 days annual leave (pro rata), plus bank holidays. Opportunities for this to be extended after 3 years of service1 wellbeing day (pro rata)Annual leave ‘buy back’ scheme for those who want to purchase additional annual leave daysBi-annual staff away days Regular internal newsletter created by staffTime off in lieu (TOIL) when overtime is required5% employer contribution to pension
This role requires a DBS check
APPLY TODAY…
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P15279
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