About this role
IT Systems Engineer / Infrastructure Engineer
Take ownership of proactive monitoring and maintenance across client IT environments, identifying risks before they become incidents and keeping systems secure, reliable and performing well. A hands-on opportunity for an engineer who enjoys autonomy with technical support available when needed.
If you’ve also worked in the following roles, we’d also like to hear from you: Technical Systems Engineer, IT Operations Engineer, Systems Administrator, IT Systems Administrator, Infrastructure Support Engineer, Network and Infrastructure Engineer, Technical Services Engineer, IT Engineer
SALARY: £30,000 - £40,000 per annum
LOCATION: Covent Garden, London (100% Office Based)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Monday to Friday, 08:30 to 17:30
JOB OVERVIEW
This is an opportunity to own proactive systems management within an MSP environment, with the IT Support Team available for escalation. As IT Systems Engineer / Infrastructure Engineer you will monitor client environments, identify emerging issues and take preventive action.
The IT Systems Engineer / Infrastructure Engineer will maintain servers, networks, endpoints and other assets, coordinating patching, backups, upgrades, security controls and incident response to improve reliability and performance.
Working across multiple client environments, the IT Systems Engineer / Infrastructure Engineer will manage priorities independently, liaise with technical leadership and service desk colleagues, and maintain proactive systems policies and processes.
DUTIES
Your duties as the IT Systems Engineer / Infrastructure Engineer include:
System Performance Monitoring and Optimisation: Implement monitoring tools and processes, analyse performance data and address bottlenecksAsset Health and Proactive Maintenance: Monitor servers, firewalls, switches and other assets, taking action on anomalies, failures and resource issuesQuality Control of IT Assets: Maintain servers, laptops, desktops, firewalls, routers and NAS through software deployment, patch management and auditsAsset Management and User Lifecycle: Improve asset maintenance processes and coordinate device and user onboarding and offboardingInfrastructure Upgrades and Change: Oversee installations, configurations and upgrades, define goals, timelines and dependencies, and apply change management practicesBackup and Recovery Management: Develop backup schedules and strategies, monitor reliability and audit backups to support data integrityCybersecurity and Endpoint Security: Implement endpoint protection, conduct vulnerability assessments and apply appropriate security controls and mitigationsAlert and Incident Management: Establish alert monitoring and coordinate incident response to minimise downtime and data lossRisk Assessment and Mitigation: Identify IT vulnerabilities, recommend controls and implement proactive measures to reduce incident likelihood and impactTechnical Planning and Coordination: Plan technical work, manage priorities, delegate appropriate tasks and provide guidance where requiredStakeholder Liaison and Administration: Collaborate with technical leadership and service desk colleagues, and create and maintain proactive systems policies and processes
CANDIDATE REQUIREMENTS
Proven experience implementing system monitoring tools and interpreting performance dataStrong knowledge of IT infrastructure, asset maintenance, software deployment and patch managementExperience overseeing infrastructure installation, configuration and upgradesKnowledge of change management practices and technical project deliveryCapability in backup, recovery and data-integrity monitoringIn-depth knowledge of cybersecurity, endpoint security, vulnerability management and incident responseStrong stakeholder communication and collaboration skillsStrong analytical problem-solving skills and the ability to develop effective technical solutionsAbility to create and maintain policies and processes for proactive systems managementAbility to adapt to emerging technologies and keep technical knowledge current
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P15271
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