About this role
The continued monitoring and assessment of all media types, both regionally and internationally on
behalf of corporate customers, utilizing state-of the art media analytics tools and preparing customers
reports.
Responsibilities
● With the use of provided technology, scan and monitor local and international newspapers,
television, radio, Internet and social media for news items on behalf of company clients.
● Use standard tools to determine trend and other analysis of "mentions" of clients and their
products in the media.
● Compile daily newsletters.
● Monitor regional e-papers to ensure that all “mentions” are captured.
● Compose and prepare periodic reports for clients about their media occurrences.
● Prepare and send sample newsletters for prospective clients.
● Develop and update knowledge of our offerings and those of our competitors including prices.
● Setup client accounts on the system in accordance to instructions provided.
● Capture and report on all client service measurements, production, and turnaround time
metrics.
● Ensuring clients receive reports in a timely and accurate manner.
● Conduct a system wide status check twice daily (morning & evening) and report results to
supervisor.
● Identify communications solutions for clients given review of their results
● Provide alerts to supervisors of potential crisis that may be occurring on the media landscape
pertaining to clients.
● Report to supervisor on system issues and updates on a weekly basis.
● Actively monitor trends in the media for various industries and report same to supervisor.
● Setup feeds for various Industries and monitor industry topics.
● Liaise with international system partners/providers.
● Maintain and up to date issues log.
● Periodically update the job manual.
● Other related task and assignments as required.
A University degree in Marketing or CommunicationsGood mathematical background especially in statistics and analytics.Excellent verbal and written communication skillsWork experience in media and marketing is desirableAlso required:Must be able to frequently demonstrate initiativeMust be able to analyze problems logically and objectivelyMust have excellent interpersonal skills, including coaching and negotiation skillsMust be self-confidentExcellent team working abilitiesMust take a methodical approach to gathering, researching and editing informationWork under pressure to meet deadlines, establish priorities, and organize / handle a variety of projects simultaneouslyDemonstrate excellent interpersonal skills and ability to establish and maintain effective working relationsDemonstrate the ability to identify problems and provide sound recommendations to solve existing problemsPlan tasks and perform the duties by coordinating with other team membersDemonstrate excellent communication skills (oral and written)Remain calm in stressful or uncertain situationsBe dependable/ responsible and resourcefulDemonstrate knowledge in the principles of communications, information and public relationsDemonstrate general knowledge and use of computer software (ie. Google Drive, Microsoft Word, and Microsoft Excel)
Here are a few words and phrases that have been used to describe our work and our team by our clients and suppliers.
A team of young, creative and fun professionals Committed to getting the job done Creative and energetic Integrity, transparency and excellence An environment conducive to the development of bold and impressive ideas