About this role
Position Overview
We are seeking an experienced Executive Chef to lead all culinary operations across a diverse food service portfolio, including high-end catering, retail café operations, mandatory meal plans, and client-based food programs. This role is responsible for delivering exceptional food quality, strong financial performance, and outstanding customer satisfaction across all service areas.
The Executive Chef will act as both a culinary leader and client-facing representative, ensuring consistency, innovation, and operational excellence across all outlets.
Key Responsibilities
Culinary Leadership
Oversee all kitchen operations across catering, retail café, and meal plan productionDevelop and execute high-end catering menus tailored to client expectations and budgetsEnsure consistent food quality, presentation, and portion standards across all service linesDrive culinary innovation while maintaining operational efficiency and cost control
High-End Catering Operations
Lead planning and execution of premium catering events (corporate, institutional, private)Manage event production from menu design through on-site executionCoordinate logistics, staffing, and timelines for seamless service deliveryEnsure client expectations are met or exceeded at all events
Retail Café Operations
Oversee daily café food production, menu offerings, and service standardsEnsure fast, consistent, and high-quality food service in a retail environmentMonitor sales performance, food cost, and product mix optimizationImplement seasonal and promotional menu items to drive revenue
Mandatory Meal Plan Program
Manage large-scale meal production for meal plan or institutional dining programsEnsure nutritional balance, consistency, and volume production efficiencyControl food cost while maintaining quality standards for high-volume serviceCollaborate with operations to ensure timely and accurate meal delivery
Client Relations & Customer Satisfaction
Act as a key culinary contact for clients and institutional partnersMaintain strong relationships through regular communication and responsivenessAddress feedback and resolve concerns promptly and professionallyEnsure high levels of customer satisfaction across all service channels
Financial & Operational Management
Manage food costs, labor efficiency, and inventory control across all unitsWork within approved budgets while maximizing quality and outputReduce waste and improve production efficiency across operationsSupport revenue growth through menu engineering and pricing strategies
Team Leadership
Lead, train, and develop kitchen teams across multiple service areasBuild a strong culture of accountability, professionalism, and excellenceSchedule and manage staff based on operational needs and event demandConduct performance evaluations and ongoing coaching
Health, Safety & Compliance
Ensure compliance with all food safety and sanitation regulationsMaintain clean, organized, and audit-ready kitchen environmentsEnforce safe food handling and workplace safety standards Qualifications
7–10+ years culinary experience, including senior leadership rolesProven experience in catering, high-volume production, and retail food operationsStrong background in client-facing culinary environmentsExcellent leadership, communication, and organizational skillsSolid understanding of food cost control and financial managementCulinary diploma or equivalent professional experience preferredFood Safe certification required
Key Competencies
Strong client relationship managementHigh attention to quality and detailAbility to manage multiple food service streams simultaneouslyStrong problem-solving under pressureFocus on customer satisfaction and service excellence Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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