About this role
Job Description Summary -Experienced sales professionals responsible for achieving sales targets for a specific account(s). Responsible for establishing and implementing a sales/business plan for a designated client base or implementation of a specific sales program to effectively support the patient journey and properly position Novartis and its brands. Job Description Major Accountabilities:
• Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals • Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes. Establish and develop long-term relationships with key customers. Acquire a thorough understanding of key customer needs and requirements. • Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives. • Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts. • Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account. • Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans • Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system. • Responsible for establishing and implementing a sales/business plan for a designated client base. May manage a few direct reports • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) • Distribution of marketing samples (where applicable)
Key Performance Indicators:
• Sales revenue and revenue growth in designated accounts • Operating budget for designated key accounts (Budget, Cost, Sales, etc.)
Skills Desired Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions