About this role
To support in expanding Car Bodyworx service business to potential fleet/ corporate customers.
Key Job Responsibilities • Contact Rent a car companies, fleet customers, insurance companies and government establishments for potential service business. • Assist in developing customized service packages for fleet/corporate customers. • Contact lapsed customers and offer them special prices/packages to bring them back. • Promote service contract and extended warranty to retail customers. • Prepare and submit daily, weekly and monthly reports to service manager. Gather competitors’ pricing/ campaigns. • Follow up with customer in case of any overdue payments based on request from CCD. • Execute CRM campaigns as per the instructions. • Ensure full tracking of executed campaigns. • Assisting the Service Manager in day-to-day coordination with other departments. • Liaise with various stakeholders to help create meaningful reports on Campaign Performance. • Handling & communicating with customers’ problems and complaints. • Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
Education Qualification, Work Experience & Skills • Excellent verbal and written English communication skills essential. • Strong experience with Campaign Management/Marketing Automation Platforms • Bachelor’s in marketing or communications are desirable. • 2 - 3 years in administrative support activities is an advantage. • Skills: Interpersonal, Communication and ability to meet deadlines are essential • Arabic/English essential, both written and verbal • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).