About this role
For more than 60 years, Galadari Brothers has pioneered growth. We combine the ambition of a powerful partner with the inspired spirit of a family-owned business, with the company thriving across various sectors – from media to heavy equipment, food & beverage, motors, engineering, projects, facility management, sports, retail, travel and hospitality, real estate, and other ventures. That’s why some of the world’s most admired brands, including Baskin Robbins, Komatsu, Mazda, Dunkin’, Kawasaki, Lynk & Co, iCAUR, Jimmy John’s, JCB, OMODA|JAECOO, Kyochon, Triumph, Sitrak, Moto Morini, and more, trust us with their growth.
Our team of more than 7,000 pioneers operate across ten countries to drive growth for licensed and owned brands, including Khaleej Times, AllSports, Halla Shawarma, Shabestan and Galadari Energy Solutions. Together, we are creating a world of boundless innovation and creativity, to elevate the GCC and beyond.
Key Accountabilities:
Generate revenue through the sale of parts to meet or exceed departmental sales targets.
Respond to prospect inquiries regarding Company after sales products or capabilities
Monitor customer feedback and satisfaction scores to ensure high levels of customer service and support.
Track inventory turnover rate and optimize stock levels to minimize excess inventory.
Manage the order fulfillment process and ensure timely delivery of parts to customers.
Monitor the rate of returned parts to assess order accuracy and minimize errors
Evaluate the profitability of parts sales by tracking gross margin percentage.
Maintain accurate inventory records to ensure stock levels are maintained and discrepancies are minimized.
Ensure availability of critical parts to meet customer demand.
Monitor backorder rate and identify trends to improve inventory management.
Participate in training programs and apply new knowledge and skills to the role.
Knowledge Skills and Experience
Bachelor's degree or equivalent
Minimum 3 years of experience in parts sales or related field
Strong sales and customer service skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Proficiency in inventory management software