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Bilingual Client Relations Specialist @ TEKsystems

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About this role

Bilingual Client Relations Specialist Scottsdale, AZ | Hybrid | Monday-Friday, 9:00 AM-6:00 PM Build stronger client relationships using the language skills that set you apart. Were hiring a Bilingual Client Relations Specialist to join a growing financial services team. Youll serve as a key resource for clients, helping resolve account questions, coordinate solutions, and ensure every concern receives accurate and timely follow-up. Why Youll Want to Join

• Hybrid schedule with one remote day each week • Consistent weekday hours with no nights or weekends • Opportunity to use both English and Spanish professionally • Valuable experience within the financial services industry • Professional corporate environment with a collaborative team • Greater ownership and problem-solving than a traditional call center role What Youll Do

• Support clients through incoming phone calls and emails • Investigate account, administrative, and system-related issues • Explain processes, next steps, and expected timelines • Create and manage service tickets through resolution • Maintain accurate documentation of client interactions • Partner with internal teams to resolve complex concerns • Follow up consistently to deliver a reliable client experience What Were Looking For

• Bilingual English and Spanish skills strongly preferred • Customer service, call center, administrative, banking, or financial services experience • Strong communication and relationship-building skills • Excellent attention to detail and follow-through • Confidence navigating multiple systems and priorities • Professional, dependable, and solutions-focused approach Work Arrangement: Four days on-site and one day remoteTraining: Five days on-site during the initial training periodIf youre ready to turn your bilingual skills into a professional advantage and take on a role with meaningful client interaction, problem-solving, and industry experience, apply today.#eastpriority26 Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $24.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Scottsdale,AZ. Application DeadlineThis position is anticipated to close on Oct 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Skills

bilingual english and spanishcustomer servicecall center operationsaccount resolutionservice ticket managementbanking operationsfinancial services knowledgeclient relationship managementproblem solvingdocumentation managementsystem navigationinternal collaborationadministrative support

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