About this role
DelfinGroup, part of INDEXO group, is a Latvian fintech company offering accessible, straightforward, and customer-oriented financial and circular economy services. We create added value by integrating financial and circular retail services, making them easily accessible both in person and online.
We are looking for an experienced IT Project Manager who will take ownership of DelfinGroup's IT project portfolio — from business-driven initiatives and technical improvements to IT security work and system maintenance. This is a hands-on role for someone who can coordinate multiple stakeholders, resources, timelines, budgets, and risks at once, and who wants to bring structure and predictability to how IT delivers for the business.
MissionEnsure timely, predictable, and high-quality delivery of IT projects and system improvements — spanning business needs, technical upgrades, IT security initiatives, system maintenance, and bug fixes — by effectively coordinating stakeholders, resources, timelines, budgets, and risks.
Expected OutcomesFirst 3 Months
Get up to speed on DelfinGroup's core IT products, systems, their interdependencies, and the development process
Take over management of active IT projects: organize the backlog, project plans, priorities, and resource needs
Establish regular status reporting on progress, risks, and dependencies
Independently run sprint planning
Within 6 Months
Independently manage several projects in parallel
Work closely with the business, IT Product Owners, Architects, System Analysts, Development, QA, and external vendors
Implement a consistent approach to project planning, progress tracking, and status reporting
Identify weak points in existing processes and introduce practical improvements to project management, sprint planning, resource coordination, and information flow
Within 12 Months
Fully independently manage the project portfolio with predictable delivery
Proactively identify risks early and report clearly to management and stakeholders
Operate a project management process that is structured, transparent, and data-driven
Actively contribute to improving project management and software development practices, raising delivery quality, planning accuracy, and IT–business collaboration
Experience & Technical SkillsAt least 3 years managing IT or software development projects, with a demonstrable track record — specific projects, their scope, budget, timelines, and actual results vs. plan
Experience managing several parallel projects that share the same development resources
Experience working with external vendors — contracts, work acceptance, resolving delays
Experience in a regulated industry (financial services, insurance, telecom) is an advantage, where some deadlines are driven by regulatory requirements
Working knowledge of Jira, Confluence, and MS Office
Active, effective use of AI and automation tools in daily work — project planning, information gathering, documentation, status reporting, and streamlining other routine processes; able to speak concretely about tools used, tasks applied to, and measurable results achieved
PMP / PRINCE2 / PSM certification is a plus but not required — a proven project portfolio matters more
Latvian at a high level (business communication and documentation); English at a professional level (technical documentation, vendors)
What You Will Work OnManaging a portfolio of IT projects in parallel — from intake through delivery
Running sprint planning, prioritization, and backlog management
Coordinating business stakeholders, IT Product Owners, Architects, System Analysts, Development, and QA
Managing external vendor relationships — contracts, work acceptance, delay resolution
Identifying and escalating risks and dependencies early
Building and maintaining a consistent project reporting cadence for management and stakeholders
Continuously improving project management and delivery processes
Cultural FitYou will succeed in this role if you:
Take ownership and drive results without waiting for detailed instructions
Communicate risks and problems openly, directly, and early
Are comfortable managing several competing priorities at once
Make decisions independently and are accountable for outcomes
Can clearly describe a project that missed a deadline — what happened, and what you'd do differently
Enjoy bringing structure and transparency to ambiguous situations
You may struggle in this role if you:
Prefer clearly defined, unchanging tasks
Avoid making decisions independently
Struggle to work effectively across multiple priorities at once
Delay communicating risks or problems until it's too late
Avoid taking ownership of outcomes
Expect detailed instructions for every next step
Offered salary for this position is starting from 3,000 EUR gross
What We OfferThe opportunity to grow and develop with DelfinGroup, a Nasdaq Riga-listed company with ambitious expansion plans
Hybrid working model
Health insurance after the probation period
Employer contributions to the INDEXO 3rd Pension Pillar after the probation period
Paid parking next to the office
Regular office snacks, genuinely optional team-building activities, and tailored professional training opportunities
Ownership of a full IT project portfolio from day one, with direct visibility to leadership
Close collaboration with Product Owners, Architects, System Analysts, Development, and QA across the organization
Autonomy to shape and improve project management practices, not just execute them
Recruitment ProcessInitial screening call with HR
Predictive Index test
Interview with the hiring manager
Case/portfolio discussion
Culture fit interview
Reference check
Offer
If you're ready to bring structure and ownership to DelfinGroup's IT project delivery, we'd love to hear from you.