About this role
The Office Manager is responsible for the day-to-day functions of the dental office, as well as the management of all staff members.
ESSENTIAL JOB FUNCTIONS
Ensure the office delivers quality and compassionate dental care to every patient
Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule
Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices
Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives
Achieves office financial performance targets such as revenue and billing first time approval rates
Responsible for the operational readiness, appearance and presentation of the office
Partner with Community Relations Specialist to drive local marketing efforts through participating in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of Children's Dental Land & Kid's Dental Specialists
Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards
ADDITIONAL DUTIES AND RESPONSIBILITIES
Assumes additional responsibilities and performs special projects as needed or directed.
REQUIRED QUALIFICATIONS
Education, Training and/or Experience
Bachelor’s degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience.
Knowledge, Skills, Abilities and Personal Characteristics
Must love working with children
Compassion and high level of service for our patients, parents and staff
Integrity, always doing the right thing
Team building skills; organizational and staff development skills
Strong interpersonal and communication skills
Well-developed analytical and problem solving abilities
Ability to read and interpret reports, write reports and business correspondence
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
High degree of initiative, accountability and independent judgment
Professional manner and appearance at all times
Computer skills: Microsoft Office programs, Dentrix, Dexis
Minimum Qualifications
Management experience in healthcare
Experience with Commercial Insurance or Medicaid billing
Experience training staff
Experience with employee relations and performance management practices
The successful candidate will be required to complete a pre-employment screening consisting of a Criminal Record Check,Drug Test, Degree Verification.
Only those applicants selected for an interview will be contacted.
Children’s Dental Land & Kids Dental Specialists is an Equal Opportunity Employer