About this role
As an Account Manager, your role is to ensure your assigned accounts achieve the highest level of customer satisfaction and end-user adoption. In an energetic, fast-paced environment your responsibilities include implementation and training of new accounts, managing customer requests and facilitating the highest levels of user adoption.
Primary Responsibilities
Own the customer relationship from the C-level to the administrator level within each account. Ensure successful adoption, satisfaction and usage of Preparis' products and services. Conduct regular account review sessions and interactions to identify barriers and strategies for improvement. Work closely with Preparis' sales and consulting teams for a coordinated approach to success with each account.Communicate the Preparis vision and product roadmap. Solicit customer feedback for ways to improve Preparis’ solutions.
Required skills and Experience
Must be a confident self-starter who can thrive in an entrepreneurial environment. Comfortable engaging all levels of the enterprise from the C-level down to employees. Experience using Salesforce.com.Possess a positive attitude with the initiative and desire to exceed expectations at every opportunity.
All your information will be kept confidential according to EEO guidelines.