About this role
Creating memorable experiences, authentic salesmanship and prime location is the essence of what the iconic Fairmont Dallas stands for. Your professionalism and knowledge of the Hospitality industry will reflect positively in how you represent Fairmont Dallas. Cultivating lasting relationships, creating strong bonds and ensuring our clients will always stay with Fairmont Hotels & Resorts is our primary focus.
Must be strategic in generating revenue, setting goal strategies, and execution of all activities related to building and maintaining an active lead funnel including achieving weekly prospecting goalsExceeds personal sales goals as well as segment goals on a monthly, quarterly and annual basisResponsible for meeting and exceeding room revenue and group room night goals as determined by Director of Sales and MarketingMust have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of a particular needSubmit weekly sales highlights, industry intelligence and account production to Senior Director of Group Sales and Director of Sales and MarketingMust understand selling strategies of all distribution channelsActively participates in business review process with all accounts on a daily and ongoing basisJointly responsible with Sales team in increasing RevPAR market shareConduct sales calls, participate in trade shows and entertain clients onsite and offsiteCollaborate with Operational departments to ensure that new programs, services, amenities targeted to business are effective and assist in the further growth of the businessMust be effective at handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessaryConsistently offers professional, engaging and friendly service internally and externallyResponsible for direct report’s development and achievement of their assigned goalsApproach all encounters with guests and employees in a friendly, service oriented mannerMaintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotelMaintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing name tag while workingComply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operationsInitiate and follow up on leadsMaintain and participate in an active sales solicitation program Qualifications
Bachelor’s degree and/or Hotel Management degree or diplomaMinimum of six years of hotel sales experience, having worked various marketsPreferable experience in selling or having previously networked in the Northeast / PharmaceuticalLeadership and administrative abilityHas established relationships with key industry contacts in the Group market segmentsProfessional sales and presentation skillsProficiency in organizational planning, implementation and the ability to successfully manage multiple projects simultaneouslySelf-motivated and creativeOpera CRM Sales & Catering knowledge an assetTechnical proficiency in Microsoft Office applications
What’s in it for you:
Paid time offMedical, Dental and Vision Insurance, 401KComplimentary Shift MealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academy designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, such as Planet 21Career development opportunities with national and international promotion opportunities