About this role
We are seeking an enthusiastic and customer-focused F&B Ambassador to join our team in Udaipur, India. As an F&B Ambassador, you will be the face of our brand, representing our food and beverage offerings with passion and professionalism. You will engage with guests, promote our products, and create memorable experiences that reflect our commitment to excellence in hospitality. This role offers the opportunity to combine your love for food and beverages with exceptional customer service in a dynamic and collaborative environment.
Represent the organization's food and beverage brand at events, tastings, promotions, and hospitality functions throughout UdaipurEngage with guests and potential customers in a friendly and professional manner, sharing product knowledge and recommendationsConduct product demonstrations and tastings, highlighting the unique qualities and benefits of our F&B offeringsBuild and maintain strong relationships with clients, partners, and stakeholders to enhance brand loyalty and awarenessCollaborate with the sales, marketing, and operations teams to develop and execute promotional campaigns and eventsGather customer feedback and insights to inform product development and marketing strategiesMaintain detailed records of customer interactions, preferences, and sales activitiesRepresent the brand with integrity and professionalism at all times, adhering to company standards and protocolsCustomize presentations and pitches based on audience preferences and market dynamicsAssist in coordinating and supporting F&B events, including setup, execution, and follow-up activitiesStay current with industry trends, competitor offerings, and emerging food and beverage preferences in the local market 2-3 years of experience in food and beverage, hospitality, sales, or customer-facing rolesExceptional interpersonal and communication skills with the ability to engage diverse audiencesStrong product knowledge and genuine enthusiasm for food and beverage offeringsProven ability to build and maintain professional relationships with clients and stakeholdersExcellent time management and organizational skills with the ability to manage multiple prioritiesSales-oriented mindset with a track record of promoting products and driving customer engagementProficiency in event coordination and brand representation activitiesKnowledge of hospitality standards, protocols, and best practicesAbility to work collaboratively with cross-functional teams in a fast-paced environmentFlexibility to work evenings, weekends, and special events as requiredFamiliarity with the Udaipur market and local customer preferences (preferred)Multilingual abilities, particularly fluency in Hindi and English (preferred)Experience with social media platforms and digital marketing tools (preferred)Knowledge of wine, spirits, or specialty beverages (preferred) An opportunity to be with world’s preferred hospitality companyCaptivating and rewarding experience working alongside passionate professionalsRange of exclusive Heartist BenefitsDevelop your talent through learning programs by Academy Accor.