About this role
Join our vibrant team and be part of delivering exceptional service in a premium airport lounge environment. We’re currently hiring for the following roles:
Available Positions:
Lounge Runners (Food & Beverage Attendants)Shower Hosts/CleanersKey Responsibilities - varies depending on your position:
Deliver memorable service experiences to all Qantas Lounge guestsClear tables and maintain clean, tidy service areas, including buffet stationsSupport barista, bar, and A La Carte service (for experienced team members)Serve beverages using tray service with efficiency and careLoad/unload service trolleys with glassware, cutlery, plates, and crockeryCollaborate with Front of House, Culinary, and Stores teamsCarry and balance trays while maintaining speed and accuracyRepresent the iconic Qantas brand with professionalism and impeccable presentationMaintain high standards of food hygiene and presentationPerform cleaning duties and tasks across the loungesPromote a safe workplace by identifying hazards and following WHS practices Whilst technical experience is of importance to us, to be considered for the role, you will have the following:
A friendly, customer-focused attitude with a passion for delivering exceptional experiences.Initiative to ensure positive, intuitive, and efficient guest interactions.Responsible Service of Alcohol (RSA) Certification.Previous customer service or hospitality experience.Confidence liaising with internal and external clients.High standards of grooming and personal presentation.Excellent communication and interpersonal skills.Strong attention to detail with the ability to multitask in a fast-paced environment.A positive, team-oriented, guest-centric mindset.Flexibility to work various rostered shifts, including early mornings, late evenings, and weekends.Full working rights in Australia.Join a supportive, energetic team that values teamwork, service excellence, and creating memorable guest experiences.
Employee Benefits for your hard work!
Work with two iconic brands and experience the excitement of the aviation industry.Amazing staff travel benefits (T&C apply) if you become PT or FT employeesAccess to the staff duty-free store.Complimentary meals and coffee during shifts.Hotel discounts at over 3,000 properties worldwide.Exclusive partnership discounts with companies such as Europcar, Google, and more.You will be engaged to work under the Hospitality Industry (General) Award [MA000009]
Note: Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system (Will be reimbursed once approved) in order to gain ASIC certification.
If you would like to be a part of our team, please apply now.