About this role
Job summary We have an exciting opportunity to join our team as an Administrator within the Dental Radiology Department at the Leeds Dental Institute. We are seeking a motivated, enthusiastic team player who enjoys working in a fast-paced environment. The appointed individual will provide administrative support to colleagues and the clinical team, and help to deliver a high standard of service. They will undertake administrative duties such as importing and storing patient images for use in the hospital, managing electronic records, sending images using a secure system, managing referrals and patient bookings. The candidate will also work in our patient reception, greeting patients, booking appointments, answering telephone calls and supporting patients to access and attend the service in an efficient manner. The suitable candidate should be a friendly, welcoming, and helpful representative of our department and the NHS.
Main duties of the job The candidate will work in the Dental Radiology department within a diverse, inclusive and collaborative team who are friendly and supportive. They will work closely with other members of our small administrative team and also alongside the clinical team consisting of Radiographers, Dental Nurses and Radiologists. A full induction and training will be provided with a period of mentorship to support introduction to a new role.
The department working hours are Monday - Friday 08:30 - 17:00.
This position is for 3 days per week.
This advert may close once sufficient applicants have applied.
About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time.
Our vision is to provide the highest quality specialist and integrated care.
We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page.
Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Job description Job responsibilities Main Duties
To provide administrative support to the Dental Radiology Department.
To provide reception duties to the Leeds Dental Institute Radiology Department.
Use of specialised Radiology systems
Radiology image handling and storage
Use of patient booking systems
To attend to patients both in person and on the phone, managing their referrals and booking in their appointments.
Support patients and clinical team by providing administrative support and through strong communication skills.
Work as team to deliver a high standard of service and ensure a positive patient experience.
Maintain Trust Standards in interactions with all colleagues, patients and clinical staff.
Why you should join our Team Come and join our diverse workforce and become part of The Leeds Way sharing our vision and values. Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north.
At Leeds Dental Hospital we aim to be a fair, inclusive and supportive CSU with positive caring teams who are champions of the Leeds Way values. Our Trust values of being patient-centred, collaborative, fair, accountable and empowered make us different from other Trusts and we see this as a strength, as well as a responsibility. We offer employees a range of value propositions such as job security, possible flexible working, nursery care, pension scheme, cycle to work scheme, option to purchase additional annual leave, salary sacrifice scheme + more.
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What you will bring to the role KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Essential
Previous clerical/administrative experience. Must be willing to attend relevant training courses. A good awareness of and understanding of issues surrounding diversity and patient involvement. Good written and verbal communication skills. Good command of spoken and written English. Able to use own initiative. Experience of using MS Office applications. Has an excellent telephone manner Is reliable and has a professional attitude A* - C grade in GCSE English and Maths or equivalent qualification or experience of dealing with non-routine activities, such as answering specialist dental radiology queries, referrals.
Desirable
Work experience in a health or social care setting. Has knowledge of the NHS environment. Holds the European Computer Driving License Experience of using Hospital Information Systems and PACS. Personal or work experience of working with diversity e.g. disabled people, people from different cultures. About Leeds Teaching Hospital NHS Trust Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:
Patient-centred Collaborative Fair Accountable Empowered
All our actions and endeavours will be guided and evaluated through these values
We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.
Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
Person Specification
Qualifications Essential
A* - C grade in GCSE English and Maths or equivalent qualification or experience of dealing with non-routine activities, such as answering specialist dental radiology queries, referrals.
Desirable
Basic computer/typing qualifications
Experience Essential
Knowledge of a wide range of administrative procedures A good awareness of and understanding of issues surrounding diversity and patient involvement Previous administrative/clerical experience.
Desirable
Knowledge of the NHS Work experience in a health or social care setting
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Leeds Teaching Hospitals
Address Leeds Dental Institute
Leeds
West Yorkshire
LS2 9LU
Employer's website https://www.leedsth.nhs.uk/ (Opens in a new tab)