Now hiring

User Researcher (Defence) @ Kainos

Station Street, BirminghamOnsiteFull-time
Apply with ResuMinder

Opens on the employer's site

About this role

Salary: £28,000 - 51,000 per year

Requirements: UK Defence industry experienceActive SC clearanceExpert knowledge and practical application of qualitative and quantitative research methodsSound understanding of information architecture, interaction design, and visual design principlesDemonstrated ability to manage, coach, and develop senior team members and the wider communityEffective communication skills at all levelsExcellent commercial awarenessStrong stakeholder management skillsDesirable: experience in a full-service digital agency environmentDesirable: demonstrable knowledge of user-centred design practicesDesirable: experience with Agile delivery methodologies Responsibilities: Lead, plan, develop, and conduct research activities, applying appropriate methodsWork with client teams to deliver relevant research plans and strategiesDesign and lead workshops throughout the project lifecycleRepresent user research across the organisationDeliver actionable insights to define service experiences around user needsAdvocate for needs-based design, design thinking, and service designCoach others in design researchManage, coach, and develop a small team, including supporting employee performance and career development Technologies: SupportMarketingUX UI Design More:

At Kainos, we solve problems, innovate, and collaborate to create impact by transforming digital services, delivering Workday solutions, and advancing technology. We offer a people-first culture where ideas are valued, growth is supported, and contributions make a difference. Youll join our growing Experience Design capability, a supportive and collaborative team focused on creating exemplary digital services and making a positive, measurable impact through quality, user-centred products and services. We are committed to diversity, equity, and inclusion and aim to provide an accessible, supportive recruitment process. This is a full-time User Researcher (Consultant) role in Experience Design.

last updated 40 week of 2026

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.

See how your CV scores