About this role
Your mission Working in a busy office environment, you will work within an administration team which is responsible for: <br><ul><li><span><span>Answering phone calls and arranging appointments</span></span></li><li><span><span>Dealing with incoming and outgoing mail</span></span></li><li><span><span>Managing email queries and appointment requests</span></span></li><li><span><span>Responding to client requests</span></span></li><li><span><span>Writing letters or recording medical notes</span></span></li><li><span><span>Filing and typing up reports</span></span></li><li><span><span>Scheduling off-site clinics</span></span></li><li><span><span>Supports physician staff by</span><span>representing</span><span>physicians</span></span></li><li><span><span>Providing personal assistant support to medical staff</span></span></li><li><span><span>Arrange referrals; billing patients and third-party payers;</span></span></li><li><span><span>Maintaining office files and patient records.</span></span></li><li><span><span>Maintain office supplies inventory by checking stock;</span><span>anticipating</span><span>needs; placing and</span><span>expediting</span><span>orders; verifying receipt.</span></span></li><li><span><span>Keep office equipment</span><span>operating</span><span>by following operating instructions; troubleshooting breakdowns;</span><span>maintaining</span><span>supplies; performing preventive maintenance; calling for repairs.</span></span></li><li><span><span>Maintain quality results by following and enforcing standards.</span></span></li><li><span><span>Enhances physician office reputation by accepting ownership for</span><span>accomplishing</span><span>new and different requests; exploring opportunities to add value to job accomplishments.</span></span></li><li><span><span>Manage reception duties such as welcoming patients and</span><span>other visitors</span><span>with warmth and professionalism</span></span></li><li><span><span>Any other</span><span>ad-hoc duties as signed by the management</span></span></li></ul> Your profile <ul><li><span><span>Previous</span><span>experience</span><span>of a customer-facing role</span><span>essential</span></span></li><li><span><span>Experience in a healthcare environment</span><span>desirable</span></span></li><li><span><span>Strong administration skills and attention to detail</span></span></li><li><span><span>Strong IT skills</span><span>and</span><span>proficiency</span><span>in Microsoft Office</span></span></li><li><span><span>Highly organised and able to prioritise multiple tasks</span></span></li><li><span><span>Professional, approachable and</span><span>team</span><span>-player</span></span></li></ul>