About this role
Job summary
This is an exciting opportunity to join the Nimbuscare team in the role of Receptionist to support the Nimbuscare team in the delivery of the GP Out of Hours Service based at York Hospital.
You will be the first point of contact for our patients arriving for a face-to-face appointment and will be friendly and welcoming.
You will ensure an efficient and professional reception provision and will work as part of the wider team to ensure a positive patient experience.
Working Hours;
Week 1 Saturday 18:00-23:00
Week 2 Saturday 08:00-13:00,Sunday 08:00-13:00 & 13:00-18:00
Week 3 (no hours)
Week 4 Saturday 08:00-13:00 & 18:00-23:00, Sunday 08:00-13:00 & 13:00-18:00
Main duties of the job
Please see the job description attached for list of duties.
Please also be aware that there is no sponsorship available for this role.
About us
Nimbuscare is a not-for-profit Organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint.
We deliver Urgent Care services in collaboration with the hospital and GP practices in York, Scarborough, Whitby, Malton and Selby. We also provide community-based frailty care, which focuses on treating people in the community where we can. We also aim to shift services into the community where possible, for example our community diagnostic centres run in partnership with the Acute Trust.
We are committed to contributing towards a better NHS based on equity, fairness, innovation, collaboration and quality.
We are part of the system, and we are here to stay.
Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.
As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.
Job description Job responsibilities
Please see full list of responsibilities and duties in the attached job description.
Please be aware sponsorship is not available for this role.
Person Specification
Experience Essential
Competent in using Microsoft Office Good written and verbal communication skills Able to work well under pressure Able to work as part of a team Able to listen and empathise Hard working and willing
Qualifications Essential
Minimum level 2 Maths and English or equivalent (GCSE Grade C or Grade 4 or above) 6 months minimum experience in a similar role Able to use Microsoft Office Word, Excel and Outlook Excellent customer service skills Understand and observe strict confidentiality
Desirable
Experience of working within the NHS or general practice Experience in working with SystmOne
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Nimbuscare Ltd
Address Nimbuscare Limited
Gateway 1, Holgate Park Drive
Holgate
York
YO26 4GG
United Kingdom
Employer's website https://www.primarycareyork.nhs.uk/ (Opens in a new tab)