About this role
We are looking for a Commercial Innovation Manager who will sit at the centre of the evolution of our Commercial & Marketing function, driving measurable improvements in productivity, efficiency, scalability and value creation through AI, automation, process optimisation and technology-enabled change. Working directly with the Head of Commercial Strategy and alongside a world-class ecosystem of technology partners, you will identify opportunities, design practical solutions and take them from initial idea through to implementation, adoption and measurable commercial impact. Lead the end-to-end delivery of AI use cases across Commercial & Marketing, translating business requirements into practical solutions and taking initiatives through configuration, testing, implementation and adoption. Drive commercial efficiency and productivity through cross-collaboration across the teams. Design and implement AI agents, automated workflows and low-code solutions that simplify processes, reduce manual activity and create scalable ways of working. Build and maintain AI prompt libraries, templates and playbooks, enabling teams across Commercial & Marketing to use AI consistently and effectively. Map and optimise commercial processes, working closely with functional teams to identify improvement opportunities and maintain a prioritised pipeline of initiatives based on commercial value and impact. Standardise and automate recurring reporting, tracking and administrative processes, improving the quality, accessibility and efficiency of commercial information. Lead AI adoption and capability building across Commercial & Marketing through training, a champions network, usage tracking, first-line support and education around new capabilities. Define and track commercial success measures and KPIs, demonstrating the measurable impact of AI, automation and process improvement initiatives to the Head of Commercial Strategy. Work closely with technology partners and internal stakeholders, coordinating requirements, managing dependencies and ensuring solutions are delivered effectively and within agreed governance frameworks. Champion responsible and controlled use of technology, ensuring AI solutions operate within approved data access, governance and confidentiality requirements, while maintaining clear boundaries around Commercial & Marketing activity.