About this role
Job summary
Tenbury Hospital is a forward-thinking community hospital supporting our local population and the acute services from Worcester and Hereford. We provide inpatient services, a minor injury unit and an outpatient department.
We are looking for an enthusiastic, compassionate team player to work within the Administration Team. The Administration Team carry out a variety of duties, covering reception, ward administration including admitting and discharging patients, scanning, booking transport and appointments, managing patient records and a variety of general administration tasks, supporting the clinical staff and patients. Each day will be different, and the role will involve working across all administrative functions within the team.
As you will be working directly with our patients and relatives you will be required to adhere to confidentiality and data protection policies at all times. This post is for 22.5 hrs per week.
Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.
Main duties of the job
You will need to be a team player, with a flexible "can do" approach together with the ability to prioritise your own workload. We will provide the successful candidate with appropriate training in the necessary processes and Trust IT systems and ongoing support in their use.
The successful candidate will have excellent interpersonal, administrative, and organisational skills and be able to demonstrate initiative.
The role will involve a variety of administrative tasks as set out in the job description.
You will need to be able to work as part of a team and be efficient and organised with your own workload.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunities
If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust
Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Job description Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Experience Essential
Recent, relevant experience in an Administrative/Secretarial/ Reception Role
Desirable
Previous , relevant NHS experience
Knowledge Essential
Knowledge of office procedures Working knowledge of Microsoft Office: Word, Excel, Outlook Understanding of the Data Protection Act and NHS Code of Confidentiality
Qualifications Essential
Level 2 qualification (e.g. GCSE Grade 4-9/A-C, NVQ 2, OCR/ RSA 2, City & Guilds 2) in a Business Administration related subject OR Level 2 qualification in an alternative subject and will be expected to undertake the relevant level 2 qualification on appointment to post OR Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Herefordshire and Worcestershire Health and Care NHS Trust
Address Tenbury Community Hospital
Worcester Rd
Burford, Tenbury Wells
WR15 8AP
United Kingdom
Employer's website https://www.hacw.nhs.uk/careers (Opens in a new tab)