About this role
Job summary
The Failsafe Officer will ensure that robust, high quality failsafe systems are in place for large and complex Antenatal and Newborn Screening (ANNB) programmes. The post holder will support the Screening Co-Ordinator in ensuring that the ANNB screening service is continuously developed and delivered in accordance with the Failsafe requirements outlined by the National Screening Committee to the population of pregnant birthing people and newborn babies.
Interview: 14th October
Main duties of the job
To work closely with the multi-disciplinary teams to ensure eligible women are offered timely antenatal and newborn screening in line with national and local guidance.
To oversee the input of information, including examinations, results and appointment to ensure they are accurately entered onto local and national databased via failsafe processes.
To implement and carry out failsafe checks for the ANNB Screening Programmes under the supervision of the ANNB Screen Co-Ordinator.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Job description Job responsibilities
Deal with enquiries on behalf of the clinical teams either by telephone, personal contact or correspondence, within agreed limits and take appropriate action i.e. ensure appropriate documentation is available
- Ensure that all enquiries made both by telephone and in person, are dealt with in a friendly, helpful and efficient manner and, where necessary, an appropriate referral is made.
- To be confident and competent when dealing with patients during telephone conversations, and act accordingly and liaise with the screening midwives or members of the multi disciplinary team e.g. ward / community matrons.
- Transmit information relating to the delivery of care services either electronically or on paper - Alert the clinical teams of any urgent or abnormal test results as required
- Alert the Screening Co-ordinator of any impending breaches within the screening pathways with identified remedial action required
- To be responsible for maintaining accurate and comprehensive records in line with the Trusts records management policy
- Provide administration cover to colleagues across the Managed service in times of leave and sickness.
Person Specification
essential/desirable Essential
Good general education including GCSE in English and Maths (grade 4-9 or equivalent). NVQ 3 Business Administration or Team Leadership or Customer Care or equivalent qualification / experience. RSA III or equivalent level of skill gained through experience or alternative qualification.
Desirable
Previous Experience of working in the NHS
essential/desirable Essential
Experience with Data collation and analysis. Significant clerical/administrative experience within customer care environment or similar. Experience of working under pressure. Experience of working as part of a team in a mutli-disciplinary environment.
Desirable
Good working knowledge of Maternity digital systems Knowledge of the five National Antenatal and Newborn Screening Programmes
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Dorset NHS Foundation Trust
Address RBH
Bournemouth
BS7 7DW
United Kingdom
Employer's website https://www.uhd.nhs.uk/careers (Opens in a new tab)