Now hiring

Healthcare Science Support Worker - Microbiology @ Dartford and Gravesham NHS Trust

GBOnsiteFull-timeJob reference C9252-26-0160
Apply with ResuMinder

Opens on the employer's site

About this role

Job summary

Please note - THIS POST IS ONLY OPEN TO KENT AND MEDWAY PATHOLOGY NETWORK STAFF (I.E. THOSE EMPLOYED BY DARTFORD AND GRAVESHAM NHS TRUST, MEDWAY NHS TRUST, EAST KENT HOSPITALS NHS TRUST, MAIDSTONE AND TUNBRIDGE WELLS NHS TRUST). ANY APPLICATIONS FROM PEOPLE NOT EMPLOYED BY THE NETWORK WILL NOT BE CONSIDERED

We are looking for a hard working enthusiastic person to join our Pathology team working in the Microbiology department. This is a role where you will learn a broad range of skills whilst processing specimens from patients.

You must be a careful, conscientious and reliable worker. Following induction and training you will be able to work without close supervision in a busy environment, have a good telephone manner and be at ease using the computer system and laboratory instrumentation.

As a team-player and excellent communicator, you will need to demonstrate attention to detail whilst processing patients' specimens and entering data into the computer systems. There are also a wide range of other tasks that form part of this varied and interesting job.

Hours of work include early shifts 8:00am to 16:30pm and late shifts 12:30pm to 21:00pm. These shifts include weekend working to be covered each week alongside one flexible week day working.

This position will not be supported for visa sponsorship. All applicants are expected to have valid right to work document to work in the UK when applying for this position.

Main duties of the job

The successful candidate will be expected to perform a range of routine and non routine tasks within Microbiology, for example, performing standard tests on clinical samples, entering patient results into the Laboratory system, labeling clinical samples, communicating with patient and Trust Users by supporting with queries and advising on appropriate samples and containers for specific clinical tests , working with a selection of Microbiology analysers as well as supervising and / or training less experienced staff in their own area.

The department welcomes individuals who are keen to learn and develop their skills. Working with a vibrant team and supporting environment with a passion dedicated to patient care , quality and safety.

The Microbiology department provides training and support to staff and demonstrates great work ethics and encourages advancement. We are a culture of continuous improvement and achievements. Great support network within the department and throughout the Trust.

About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities.

We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all of our staff are double vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and our patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.

Job description Job responsibilities

Technical responsibilities:

Adhering to Trust and departmental policies, guidelines and quality standards.

Supporting the work of BMS staff working within the laboratory.

Working at all times according to departmental Standard Operating Procedures.

Preparing and processing a range of clinical samples for testing, running automated tests on laboratory analysers as well as processing manual tests.

Entering test results on to the Laboratory information system.

Performing daily, weekly and monthly maintenance on all analytical equipment within the laboratory.

Analysing daily and weekly quality control tests and only accepting values within defined criteria.

Informing BMS staff of any issues, inconsistencies or inaccuracies with QC analysed

Preparing and processing External Quality Assessment samples.

Maintaining and checking the daily stocks of reagents, kits and consumables required for and loading reagents on to analysers.

Monitoring stock levels within the Department and advising BMS staff if supplies fall below minimum stock levels.

Assisting with the maintenance of UKAS accreditation

Assisting in the maintenance of departmental procedures, policies and documentation

Liaising with service users, laboratory personnel and other Trust personnel.

Dealing effectively, professionally and politely with telephone enquiries.

Dealing with unsuitable samples and / or requests.

Maintaining test turnaround times by dealing with samples in a timely manner.

Undertaking appropriate tasks, new techniques or other developmental activities as required by the line manager.

Performing any other duties appropriate to the post and grade, as required directed by the line manager.

Ensuring that the department is kept clean, tidy and safe at all times.

Please see attached job description for further information.

Person Specification

Education and Training Essential

NVQ Level 3 or equivalent qualification or experience. Basic skills to include literacy and numeracy. GCSE maths and English

Desirable

Extensive training in a laboratory in any Pathology discipline

Knowledge and Skills Essential

Basic knowledge of Health and Safety within laboratory environment Able to process biological specimens IT Literate Good written and verbal communication skills Organised and methodical Ability to work to deadlines Ability to accurately follow written procedures Competent at problem solving and prioritising

Desirable

Awareness of the role of medical laboratories Awareness of Good Laboratory Practice (GLP) Knowledge of clinical sample types within Microbiology Knowledge of Laboratory computer system Computer literate with specified LIMs system

Experience Essential

Experience in working within a team Experience of working within a fast paced setting.

Desirable

Experience of working in a pathology laboratory environment Customer service

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name Dartford and Gravesham NHS Trust

Address Darent Valley Hospital

Darenth Wood Road

Dartford

DA2 8DA

United Kingdom

Employer's website https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)

Skills

NHS TrustHealthcareNHSPermanent

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.

See how your CV scores