About this role
Salary: £35,000 - 60,000 per year
Requirements: Minimum 3 years experience in IT Account Management, IT Sales or MSP Account ManagementExperience selling managed services, IT support, cloud solutions, cybersecurity or infrastructure solutionsStrong understanding of IT infrastructure, networking, cloud technologies and business software solutionsProven ability to develop existing accounts and generate additional revenueExcellent relationship-building and communication skillsExperience presenting proposals and negotiating contractsFull UK driving licenceSelf-motivated and proactiveProfessional and customer-centricStrong commercial awarenessOrganised and capable of managing multiple client relationshipsPositive attitude with a desire to succeed Responsibilities: Manage and develop a portfolio of existing IT MSP clientsBuild trusted relationships with key decision makersIdentify and close opportunities for additional products, services and managed solutionsConduct client meetings and onsite account reviewsPrepare proposals, quotations and business casesNegotiate contracts and commercial agreementsCollaborate with technical teams to deliver customer solutionsMaintain accurate CRM records and sales forecastsEnsure high levels of customer satisfaction and retention Technologies: CloudCRMSupport More:
We are a growing Midlands MSP with an established and highly regarded managed services offering, operating from Bromsgrove with client site visits across Worcestershire and the wider region. We are looking for an experienced IT Account Manager to join our successful commercial team, working alongside talented technical consultants and support teams in a modern office environment. This is a full-time, permanent role with a basic salary of £35,000 to £40,000, uncapped commission, bonus potential and a realistic OTE of £60,000+, plus benefits including a company pension scheme, additional birthday holiday, regular social events and monthly team lunches.
last updated 36 week of 2026