About this role
Job summary
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.
Are you an enthusiastic, organised, and motivated administrator looking for a rewarding role within a supportive healthcare team?
We are seeking a Senior Administrative Assistant to join our Community Mental Health Team based in Hull. This is an exciting opportunity to play a key role in supporting our practitioners and medical staff, helping to ensure the delivery of high-quality patient care.
What we can offer you:
A full-time position (37.5 hours per week), Monday to Friday, 9:00am to 5:00pm A welcoming, supportive, and friendly team environment Comprehensive induction, training, and ongoing development opportunities Regular supervision and support to help you succeed in your role Free on-site parking Access to a range of NHS staff benefits
Main duties of the job
Providing admin support to the team and medics. Organising clinics, appointments, inputting onto SystmOne, general tasks, liaising with clients, carers. Reception cover. A high level of organisational an interpersonal skill required. Ability to change improve procedures. Problem solving. The successful candidate will hold RSA 3 and OCR 3 / ECDL advanced or equivalent. Also previous experience of carrying out a range of administrative procedures in an office setting. Experience of using software including Microsoft Word / excel would be advantageous as would the use of SystmONe. Supervision and guidance for less experienced staff will also be expected. A flexible approach will be expected for absence / annual leave cover.
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Find out more and search live jobs.
Job description Job responsibilities
For further information please see the attached job description and person specification. Responsibilities and details of the post are available within the advert and attached documents
Person Specification
Knowledge Essential
Knowledge of a range of administrative work procedures and practices o Literate and numerate level 2
Desirable
Knowledge of medical terminology
Experience Essential
Knowledge and experience of IT systems (S1) o Experience of organising clinics and appointments Problem solving skills / Deal with queries Make improvements to admin procedures & processes when necessary
Desirable
Supervision of other less experienced staff Experience of using Trust IT Systems - e.g. System One, ESR, Oracle. Experience of use of Microsoft Teams.
Qualifications Essential
Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL Good standard of maths/english (level 2)
Desirable
NVQ level 3 Advanced EDCL
Personal attributes Essential
Able to demonstrate inter-personal communication skills effectively Able to deal with difficult and challenging situations Ability to multi task and work under pressure and to deadlines
Environment Essential
Light physical effort required for lifting stationery, files, sitting at a reception desk.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Humber Teaching NHS Foundation Trust
Address Waterloo Centre and The Grange
Brunswick Avenue
HULL
HU2 9AY
United Kingdom
Employer's website https://www.humber.nhs.uk/ (Opens in a new tab)