About this role
Salary: £62,500 - 62,500 per year
Requirements: At least 2 years experience in a field-based IT support or engineering role4 years experience installing, repairing and supporting IT equipment and network connectivityStrong hands-on knowledge of end user device hardware and peripheralsPractical experience with Windows 10, Azure AD, SCCM and voice communications platformsExperience working to SLAs in a service-led environmentClear, professional communication skillsMust be based in or near Hampshire or OxfordshireWillingness to undertake frequent travel to local sitesFull, clean UK driving licence requiredCurrent NPPV3, SC or DV clearance is highly desirableEligibility for NPPV3 is essentialFull-time UK resident with the right to work in the UKNo visa sponsorshipContinuous UK residence and work history for the past 5 years, without extended periods overseas Responsibilities: Install, configure and support end user devices including laptops, mobiles and hardware peripheralsDiagnose and repair hardware and connectivity issues on siteSet up and support Windows 10 devices, including user connectivity and authenticationWork with Azure AD, SCCM and voice communications platformsRespond to service tickets and incidents, meeting agreed SLAsLiaise confidently with end users and third-party suppliersMaintain accurate records of work undertaken Technologies: AzureHardwareICTSupportNetworkSecurityWindowsCloudDevOps More:
We are a UK policing organisation delivering critical ICT services that directly support frontline and operational policing. Reliability, professionalism and security are essential in everything we do. This is a field-based End User Devices role with a hybrid, home-based setup and frequent travel to sites across Hampshire or Oxfordshire. The contract is for 6 months initially, with a likely extension, and an immediate start. A vehicle and fuel card are provided for site visits, and the role is Monday to Friday working in live operational environments.
last updated 34 week of 2026