About this role
Salary: £40,000 - 45,000 per year
Requirements: Strong 3rd Line or senior 2nd/3rd Line experience within an MSPBroad Microsoft infrastructure and Microsoft 365 knowledgeStrong Windows Server and Active Directory experienceGood practical knowledge of Microsoft Entra IDExperience supporting Microsoft Intune and modern device managementStrong networking knowledge including VLANs, switching, routing and wirelessExperience administering and troubleshooting firewalls and VPNsExperience supporting virtualised server environmentsGood understanding of backup, disaster recovery and security technologiesConfidence investigating unfamiliar or complex technical problemsStrong customer-facing communication skillsThe ability to work independently and take ownership of technical issuesFull UK driving licenceComfortable travelling to customer sites across Kent when requiredWillingness to undergo an enhanced DBS check, provided by the company, as some customers include schools and colleges Responsibilities: Acting as a senior technical escalation point for complex client issuesTroubleshooting Microsoft 365, Entra ID and hybrid environmentsSupporting and administering Windows Server and Active Directory environmentsManaging Microsoft 365 environments across multiple customer tenantsSupporting Microsoft Intune, Autopilot and endpoint managementTroubleshooting networking including VLANs, switching, routing, DNS, DHCP and wirelessConfiguring and troubleshooting firewalls, VPNs and security policiesSupporting virtualised environments including Hyper-V, VMware and ProxmoxManaging backup, disaster recovery and business continuity solutionsSupporting endpoint security, MFA and EDR technologiesDiagnosing complex infrastructure and performance issuesTaking ownership of technical problems through to resolutionSupporting and mentoring less experienced engineers when requiredProducing clear technical documentation and improving internal knowledgeWorking directly with customers to explain technical issues and recommendationsDelivering and supporting infrastructure and cloud projectsAttending customer sites where hands-on technical work is required Technologies: Active DirectoryCloudHyper-VLESSMicrosoft 365Microsoft IntuneSecurityVMwareWindowsOffice 365FirewallSupportNetwork More:
We are a growing Managed Service Provider based in Ashford, Kent, offering a salary of up to £45,000 depending on experience. We provide varied technical work across multiple customer environments, a strong pipeline of upcoming infrastructure and cloud projects, and the opportunity to become a senior technical member of our growing team. We also offer a commercial vehicle within six months, private medical insurance after six-month probation, private dental cover after six-month probation, and long-term progression as our technical team continues to grow.
last updated 34 week of 2026