About this role
Job summary
The post holder will provide a comprehensive and confidential secretarial service and administration support to the mental health team and the Neurodiversity team within HMP Forest Bank. The post requires highly developed administration, secretarial and organisational skills.
The post holder will work between the two teams, 2 days with the Neurodiversity team and 3 days with the Mental Health team, both teams based within HMP Forest Bank.
Main duties of the job
As the Team Administrator you should have strong organisational and communication skills and be able to work closely and collaboratively with clinicians and managers and strive for high quality standards both personally and for the service. You will be responsible for dealing with queries, maintaining accurate records and managing referrals and the referral database.
As a point of telephone contact for the teams, the ability to demonstrate excellent customer service is an essential part of this post. The candidate will also be able to demonstrate excellent organisational skills, sustain quality in their document production, manage their own workload on a day-to-day basis, and prioritise work to meet deadlines.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description Job responsibilities
See attached detailed job description and person specification:
Staff benefits
Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts
Person Specification
Education and Qualifications Essential
RSA Level III word processing or equivalent level of experience
Desirable
Willingness to attend training sessions and attain further qualifications as required.
Experience Essential
Must demonstrate Admin/Secretarial experience Must have experience of office technology including use of photocopier, fax, laminator etc.
Knowledge Essential
Ability to demonstrate knowledge of software packages required for role.
Skills & Abilities Essential
Ability to demonstrate a level of English Language proficiency consistent with the needs of the post. Good communication skills when liaising with clients, colleagues, visitors when on the phone and face to face.
Organisational Essential
Ability to arrange appointments, meetings. Ability to provide effective diary management.
Self Reliance Essential
An awareness of confidentiality issues regarding clients and staff. Ability to work without constant supervision and on own initiative whilst carrying out routine duties.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address HMP Forest Bank
Agecroft Road
Salford
M27 8FB
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)