About this role
Job summary
An exciting opportunity has arisen for an Administration Manager within Bolton Community Mental Health Teams
Main duties of the job
The post holder is responsible for the delivery of high quality management of the Bolton Directorate Administration Services including, but not exhaustive of Administrative Supervisors, Medical Secretaries, Team Secretaries, Reception Services and Management Secretaries/PA's. The post holder will assist the development of staff teams to ensure quality of service and all performance targets are met. You will assist the Senior Manager in the development of local policies and procedures, along with the dissemination and training of these policies and procedures. The post holder will also ensure that achievement of national standards are met within their area and provide a confidential, efficient and service user friendly approach to each service within the division.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description Job responsibilities
Please see attached job description and person specification
Staff benefits
Pay Enhancements 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts fuelGenie Fuel Cards (for applicable roles)
Person Specification
Essential Essential
oMust be educated to degree level or equivalent knowledge gained through relevant experience. oMinimum of 3 years staff management experience oAdvanced skills in the use of all packages within Microsoft Office i.e. excel
Desirable
oWorking knowledge and training of all Trust systems and IT systems
Experience Essential
oManaging change in a controlled environment oContact with service users oWorking in a confidential environment oPrevious experience working in a customer care environment oPrevious experience of supervising / managing a team oExperience of completing staff appraisal and PDP oExperience of managing staff sickness and welcome back to work meetings / procedures oExperience of staff training
Desirable
oUse of office equipment
Skills and Abilities Essential
oCommunication skills oPrioritisation of tasks oProven organisational skills oProblem solving skills oExcellent report writing skills oMaintain composure and effectiveness under pressure.
Desirable
oPatient administration background oKnowledge of the Paris system
other Essential
oAble to work in a high pressured environment oMature outlook and disposition oAbility to set and meet agreed standards oSelf-motivated and have the ability to motivate and inspire others
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address Bolton Community
various
Bolton
BL2 6NT
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)