We’re looking for a Product Manager to build the operational backbone of the company — internal platforms, workflow systems, and AI-powered automation for operational teams. This is not a growth, onboarding, or customer-facing product role. You’ll work on the systems that keep operations running at scale: back-office platforms, review workflows, case management, compliance operations, internal tooling, and process automation. We’re looking for someone who loves fixing operational chaos, simplifying complex workflows, and using automation and AI to eliminate repetitive manual work. <br style="border:0px solid;margin:0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><div style="border:0px solid;margin:4px 0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);padding:0px;color:rgb(29,28,29);">You should be excited by questions like:</div><ul style="border:0px solid;margin:4px 0px 4px 24px;padding:0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">What parts of this process should not exist manually?</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Where can AI reduce operational load?</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">How do we help teams move faster with fewer errors?</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">What should be automated, and where should humans stay in the loop?</li></ul> Your role at xpate: <ul style="border:0px solid;margin:4px 0px 4px 24px;padding:0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Build and scale internal operational platforms and workflow systems.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Identify high-impact automation opportunities across operational processes.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Design AI-assisted workflows that improve speed, accuracy, and scalability.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Partner closely with operations teams to understand bottlenecks and inefficiencies.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Work with engineering and data teams to ship practical automation solutions.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Prototype and validate ideas quickly using modern AI and productivity tools.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Define and measure operational impact: automation rate, SLA reduction, processing speed, quality improvement, and operational efficiency.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Continuously improve workflows based on data and real operational usage.</li></ul> We’re ready to meet you, if… <ul style="border:0px solid;margin:4px 0px 4px 24px;padding:0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Has experience building internal tools, operational systems, workflow platforms, or back-office products.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Thinks in systems, workflows, operational efficiency and scalability.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Has worked on automation initiatives, ideally involving AI or intelligent workflows.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Can clearly demonstrate measurable business impact from their work.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Has strong ownership and execution skills - from problem discovery to shipped solution.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Moves fast, prototypes quickly, and actively uses AI tools in daily work.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Is comfortable operating in ambiguity and improving messy processes.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Enjoys working closely with operational teams and solving real execution problems.</li></ul><div style="border:0px solid;margin:4px 0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);padding:0px;color:rgb(29,28,29);">Nice to have</div><ul style="border:0px solid;margin:4px 0px 4px 24px;padding:0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Fintech, payments, compliance, or risk operations experience.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Experience with AI-assisted operations, LLM workflows, or internal copilots.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Hands-on experience with low-code/no-code automation tools.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);font-family:Arial, Helvetica, sans-serif;">Experience in high-scale or regulated environments.</li></ul> What working at xpate looks like: <ul style="border:0px solid;margin:4px 0px 4px 24px;padding:0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">A dynamic work environment with real ownership, practical challenges, and continuous learning opportunities.</li><li style="border:0px solid;margin:2px 0px;padding:0px;color:rgb(29,28,29);">Work on meaningful AI automation problems, not AI hype projects.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">The opportunity to work on real fintech infrastructure in a regulated international environment.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Flexible working hours and a hybrid working model.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Private health insurance.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Paid time off and additional company benefits.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">A collaborative team culture where initiative, curiosity, and accountability are valued.</li></ul> Why join xpate? We’re building the financial backbone of the future — where payments move freely and businesses grow without barriers. If you want real impact, freedom to innovate, and work that drives change, xpate is the place for you.

Product Manager @ Xpate

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