About this role
Job summary The role of a Hospitality Host at a Barchester care home involves creating a stimulating and welcoming environment for the residents. The job entails providing a friendly, engaging, and helpful service in the dining room and bar areas, enhancing the overall care and support offered to the residents. This is a fulfilling role that allows the individual to make a significant impact on the lives of the residents.
Main duties of the job As a Hospitality Host, you will be responsible for creating a warm and welcoming atmosphere in the care home. Your duties will include serving meals and drinks in the dining room and bar areas, engaging with residents and their families, and ensuring that the hospitality services meet the high standards expected. You will play a crucial role in enhancing the quality of life for the residents by providing exceptional customer service and creating a positive, stimulating environment.
About us Barchester Healthcare is a leading provider of high-quality care services in the UK. They operate a network of care homes that offer a wide range of care and support services to residents, including residential, nursing, and dementia care. Barchester is committed to delivering personalized, person-centered care and creating a comfortable, homely environment for their residents.
Job description Job responsibilities
ABOUT THE ROLEAs a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOUYou don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications Essential
No specific qualifications are required for this role, but previous experience in a similar hospitality setting would be beneficial. The ideal candidate will have strong interpersonal skills, a genuine interest in the well-being of the residents, and a commitment to providing excellent customer service.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Torquay
TQ1 1RR
Employer's website https://www.barchester.com/ (Opens in a new tab)