About this role
Job summary As a Weekend Receptionist at Barchester Healthcare's care home in Battle, you'll be the warm and welcoming face that greets residents, visitors, and prospective residents. Your varied responsibilities will include answering phone calls, managing the reception area, and providing administrative support.
Main duties of the job The Weekend Receptionist role involves providing a friendly and professional welcome to everyone who visits the care home. You'll be the first point of contact, so it's important to have excellent communication skills and a genuine interest in the well-being of residents. While no formal qualifications are required, you should have a good telephone manner and be well-organized. Your duties may include answering phone calls, greeting visitors, showing prospective residents and their families around, and carrying out administrative tasks like typing, photocopying, and filing.
About us Barchester Healthcare is a leading provider of high-quality care homes across the UK. They are committed to creating a warm, supportive, and inclusive environment for both residents and staff. As an employer, Barchester offers a competitive salary, a range of benefits, and opportunities for professional development.
Job description Job responsibilities
ABOUT THE ROLEAs a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications Essential
No formal qualifications are required, but you should have a good telephone manner and strong communication skills.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Battle
TN33 0HW
Employer's website https://www.barchester.com/ (Opens in a new tab)