About this role
Salary: £35,000 - 37,500 per year
Requirements: Previous experience in a senior IT support position, managing 2nd to 3rd line tickets independently.Hands-on experience with Microsoft 365 administration, Intune, and Windows 11.Exposure to Azure cloud and virtual infrastructure such as Hyper-V or VMware.Experience with security tools such as Microsoft Defender.Understanding of networking fundamentals.Interest in automation and AI.Strong communication and stakeholder management skills.Experience with Dynamics 365 would be advantageous. Responsibilities: Administer and optimise our Microsoft 365 environment, including Exchange Online, SharePoint, Teams, and Azure cloud services.Provide IT support to 300+ end users.Implement and maintain Intune, Active Directory, and Entra ID solutions.Assist with ongoing IT projects, including Dynamics 365 implementation.Conduct security assessments using Defender and maintain disaster recovery systems. Technologies: AIActive DirectoryAzureCloudERPHyper-VSupportITILMicrosoft 365SecuritySharePointVMwareWindowsOffice 365 More:
We are a growing building services organisation based in Bristol. This Senior IT Support Analyst role reports directly to our Head of IT and supports a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation, and cyber security. We offer a salary of £35,000 to £37,500 per annum.
last updated 31 week of 2026