About this role
We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.
That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.
Your main duties in flying with us:
• Assist the Content Manager in managing all aspects of Tiket.com’s platform and executing the broader content strategy across all channels.
• Maintain, review, and continuously improve content on the website and app—including detailed property, product, and service descriptions—to accurately reflect inventory.
• Conduct daily content checks across both backend and frontend systems to ensure quality, accuracy, and seamless display.
• Manage, arrange, and label inventory photos according to established brand and visual guidelines.
• Ensure all written and visual content strictly matches the tone, style, and brand voice of Tiket.com.
• Collect essential content through fast desktop research and by contacting Market Management teams directly.
• Attend to stakeholder emails promptly by utilizing automated response workflows and actively following up on open issues.
• Advocate for the commercial importance of high-quality content across internal teams, colleagues, partners, and external stakeholders.
• Support cross-functional business initiatives by collecting localized information and coordinating local and international projects.
• Group and organize inventory listings accurately so they attract customers, drive conversion, and provide maximum clarity.
Mandatory belongings that you must prepare:
• Proven experience in creating commercial content, writing, or editing—preferably within the e-commerce, media, travel, or tech industry.
• Fluency in both written and spoken English and Bahasa Indonesia, with the ability to produce and polish content quickly under fast-paced deadlines.
• Demonstrated ability to optimize inventory listings using multiple data sources to ensure maximum accuracy and appeal.
• Excellent computer skills across GSuite and MS Office, paired with fast and resourceful desktop research capabilities.
• A sharp eye for detail, strong analytical skills, and the self-driven discipline to prioritize your own workflow independently.
• Proactive with a hands-on "can-do" attitude, highly approachable, and capable of working autonomously or collaboratively across teams.
• Basic SEO knowledge and hands-on experience with Google Analytics or similar analytics tools is a strong plus.
In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.