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AdOps Manager (f/m/x) @ Avow

RemoteRemoteFull-time
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About this role

What are the main performance objectives in this role? <p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">We're a fast-moving, international team of around 80 people — and we're growing. This role sits at the heart of our Ad Operations function, working directly with our Head of Ad Operations to keep campaigns running smoothly across a complex ecosystem of OEM partners, MMPs, and performance clients.</span></p><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:15px;color:rgb(0,0,0);"><br></span></p><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">As our AdOps Manager, you'll own campaign quality and technical delivery end-to-end. Concretely, that means:</span></p><br><ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Running campaign QA, link testing, and launch readiness checks — ensuring nothing goes live with issues</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Leading new partner integrations with Everflow and other performance platforms</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Handling troubleshooting queries from clients, media partners, and MMPs, from discrepancy investigations to tracking failures</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Keeping our attribution setup tight — postback URLs, S2S tracking, deep-linking, and MMP configuration</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Being the technical go-to for the business teams when things don't add up</span></p></li></ul> What are the strengths, transferable skills, and behaviors that drive success in this role? <p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><strong>Must haves (these are non-negotiable for day one):</strong></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:15px;color:rgb(0,0,0);"><strong><br></strong></span></p><ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">3–5 years in Digital Ad Operations within the mobile advertising ecosystem (OEM, programmatic, or performance marketing)</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Solid knowledge of MMP platforms: AppsFlyer, Adjust, Singular, Branch</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Strong grasp of attribution mechanics — S2S tracking, postback URLs, deep-linking</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Proven ability to troubleshoot delivery issues: discrepancies, latency, tracking failures, reporting mismatches</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experience owning campaign setup, QA, and launch using standard AdOps tooling</span></p></li></ul><h2 style="line-height:1.2;margin-top:10pt;margin-bottom:4pt;"><span style="font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;"><strong>Nice-to-haves (v</strong></span><span style="font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><strong>aluable, but not required):</strong></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:15px;color:rgb(0,0,0);"><strong><br></strong></span></h2><ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Familiarity with Google Tag Manager and mobile web campaigns</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Hands-on experience with S2S postbacks on Everflow, Affise, or similar platforms</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Knowledge of iOS attribution: SKAN, Apple's App Tracking Transparency (ATT) framework</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experience identifying and resolving discrepancies between internal dashboards and OEM/MMP reporting</span></p></li></ul><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="color:rgb(0,0,0);font-family:Arial, Helvetica, sans-serif;font-size:15px;"><br></span></p><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><em>Three notes before you apply: </em></span></p><ol><li style="font-family:Arial, Helvetica, sans-serif;font-size:15px;font-style:italic;color:rgb(0,0,0);"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><em>We know that individuals who identify as women, trans, or non-binary tend to hesitate to apply for a role unless they meet almost all the requirements. If that resonates with you, we want to be clear: we're more interested in your potential than your ability to tick every box. Apply anyway.</em></span></p></li><li style="font-family:Arial, Helvetica, sans-serif;font-size:15px;font-style:italic;color:rgb(0,0,0);"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><em>On compensation: At AVOW, pay is structured around a clear grade and level framework, with decisions based on objective criteria: your experience, qualifications, scope of responsibility, and role-specific requirements. We're transparent about how we make these decisions and will be discussing the details from our very first engagement.</em></span></p></li><li style="font-family:Arial, Helvetica, sans-serif;font-size:15px;font-style:italic;color:rgb(0,0,0);"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><em>On working hours: This role requires flexibility with the EU + LATAM clients so we’re looking for someone who is currently based in the EU timezone.</em></span><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><br></span></p></li></ol> What does our hiring process look like? <ol style="margin-top:0;margin-bottom:0;"><li style="list-style-type:decimal;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Intro call:</span><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> A casual conversation with our TA team. We'll tell you about the role and the team; you tell us about yourself.</span></p></li><li style="list-style-type:decimal;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Deep dive:</span><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> A transparent conversation with your future hiring manager about the role, what success looks like, and where the team is headed.</span></p></li><li style="list-style-type:decimal;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Problem-solving &amp; presentation: </span><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">You'll work through a real AdOps challenge and walk us through your thinking.</span></p></li><li style="list-style-type:decimal;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Meet the team:</span><span style="background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"> An informal coffee chat with a potential future colleague. No agenda — just people.</span></p></li></ol> What do we offer? <ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:2pt;margin-bottom:2pt;"><span style="color:rgb(26,26,26);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Learning &amp; Development opportunities</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:2pt;margin-bottom:2pt;"><span style="color:rgb(26,26,26);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Sabbatical policy</span></p></li><li style="list-style-type:disc;font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:2pt;margin-bottom:2pt;"><span style="color:rgb(26,26,26);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experienced, innovative, diverse team</span></p></li></ul><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><br></span></p><p style="line-height:1.2;margin-top:3pt;margin-bottom:3pt;"><span style="font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">We're looking forward to hearing from you!</span></p>

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