About this role
Location Lisbon, Portugal (hybrid: 3 days per week in the office) About the Role We are looking for a proactive and adaptable Search & Operations Associate to join a fast-paced, collaborative team. This is a varied role that combines project management, operational improvement, internal communications, and AI-driven innovation. Rather than focusing on one specialist area, you'll work across multiple projects that help improve how the team operates. You'll take ownership of initiatives from idea through to delivery, work with stakeholders across different functions, analyse data and budgets, identify opportunities for improvement, and help introduce new ways of working using AI and automation. This is an excellent opportunity for someone who enjoys solving problems, working independently, and making a real impact in a constantly evolving environment. Why Join Us? Work on meaningful projects with real business impact. Gain exposure across operations, communications, process improvement, and AI initiatives. Collaborate with experienced professionals in a supportive and innovative environment. Develop your project management and operational leadership skills. Be part of a culture that values ownership, curiosity, collaboration, and continuous improvement. What You'll Do Lead and coordinate cross-functional projects from planning through execution. Manage multiple workstreams while balancing changing priorities. Identify opportunities to improve operational processes and team efficiency. Analyse budgets, KPIs, and operational data to support decision-making. Create clear internal communications and updates for different audiences. Use AI tools and automation to improve workflows and increase productivity. Support initiatives related to team culture, engagement, and operational excellence. Work closely with stakeholders across different teams to drive projects forward. Take ownership of loosely defined projects, bringing structure and delivering measurable outcomes. Proactively identify challenges, recommend solutions, and continuously improve ways of working.