About this role
Salary: £35,000 - 40,000 per year
Requirements: Experience in a 2nd line role within an MSPStrong knowledge of Microsoft 365, Windows environments, and basic networkingExposure to firewalls, with FortiGate desirable, and MDM solutionsExperience with O365 conditional access and SharePoint setupPowerBI knowledge is advantageousGood communication and organisational skills Responsibilities: Provide 2nd/3rd line support across Microsoft, cloud, and network environmentsSupport and maintain Microsoft 365, SharePoint, and endpoint management solutionsAssist with cloud administration, updates, and system improvementsCoordinate workloads across engineers and support day-to-day service deliveryBuild strong client relationships and deliver excellent customer service Technologies: CloudFortiGateSupportMicrosoft 365NetworkSharePointWindowsOffice 365 More:
We are a growing MSP based near Richmond, London, and we are offering an on-site opportunity for a 2nd/3rd Line Support Engineer. This role combines hands-on technical support with team coordination responsibilities, giving you the chance to step into a leadership role while staying close to the technology.
last updated 29 week of 2026