About this role
Job summary Barchester Healthcare is a leading provider of high-quality care and support services in the UK. They are seeking an experienced Quality Improvement and Regulation Manager to join their Regulation and Quality Improvement Team. This role is responsible for supporting the delivery of regulatory compliance and driving continuous quality improvements across the organisation.
Main duties of the job The Quality Improvement and Regulation Manager will be responsible for planning and delivering against the annual Quality Improvement Review (QIR) and support visit schedule, monitoring and reviewing data to inform risk-based responses, providing day-to-day support and guidance on regulatory and quality improvement matters, and writing reports and action plans to drive quality improvement. They will also be involved in key quality improvement projects, policy development, and regulation duty desk functions.
About us Barchester Healthcare is a leading provider of high-quality care and support services in the UK. They operate a network of care homes and specialist services across the country, with a focus on delivering person-centred care and promoting the wellbeing of their residents and clients.
Job description Job responsibilities
£45,000 salary plus car allowance
This role is based in the Scotland region.
We have a new exciting opportunity for an additional Quality Improvement and Regulation Manager within the Regulation and Quality Improvement Team at Barchester Healthcare.
Quality Improvement and Regulation Managers support the Lead Quality Improvement and Regulation Managers, the Director of Nursing and Deputy Director of Regulation and Quality Improvement to achieve Barchester's business objectives in attaining regulatory compliance, and driving continuous quality improvements throughout the business.
The role is ideally suited to candidates who have previous experience in a quality improvement or a health and social care regulatory role and is advertised as a full time post.
The role is home based with regular travel to our services. Therefore, you must possess a full UK driving license, have access to a car and be prepared to travel. There is a requirement for some overnight stays. The vacancy is situated in the North East of England; i.e. Newcastle of Tyne, Durham, Hexham.
This is a fantastic opportunity to join a well-established team who are passionate about driving continuous quality improvement across a sector leading business.
Responsibilities will include:
Plan and deliver against the annual Quality Improvement Review (QIR) and support visit schedule to ensure the business can deliver good and outstanding quality services compliant with the regulations and Barchester's internal policies, procedures and values
Monitor and review data to inform risk-based responses
Providing day to day central support, advice and guidance to the business on regulatory and quality improvement matters
Provide constructive feedback on quality improvement review findings to drive continuous quality improvement
Writing reports and action plans to drive quality improvement
Attend regional meetings to share updates, common themes, and best practices
Working on a rota basis on our Regulation Duty Desk function to ensure responses to external stakeholders provide assurances
Involvement on key quality improvement projects
Draft, review and refresh relevant policies and key guidance as required
The successful candidate will hold a portfolio of services which they will be expected to visit to complete audits and support visits in line with our schedule. Generally, they are expected to complete visits to 3 services per fortnight, i.e. 6 per month.
The skills experience and qualities we are looking for include:
Must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks
Excellent understanding of health and social care regulations, the current regulatory climate and quality improvement strategies
Ability to review evidence, assess against required standards and possess excellent analytical skills
Confident and enthusiastic about regulation and quality improvement
Good communication skills, both written and verbal
Positive and solution focused attitude
Experience of coaching and mentoring
Ability to motivate others and drive change and improvement
Resilient and flexible
Ability to work to Key Performance Indicators and tight deadlines whilst maintaining quality and attention to detail
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Person Specification
Qualifications Essential
The successful candidate must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks. They should have an excellent understanding of health and social care regulations, the current regulatory climate, and quality improvement strategies. Strong analytical, communication, and change management skills are also required.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Ruchill
G20 9NU
Employer's website https://www.barchester.com/ (Opens in a new tab)