About this role
Job summary As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support to the residents. You'll handle administrative tasks, engage with residents, and create a welcoming environment for visitors and families. This is a busy and rewarding role that requires excellent communication, multitasking, and computer skills.
Main duties of the job In this varied Admin Assistant role, you'll be responsible for answering the phone, managing files, and supporting the care home managers. You'll also meet and greet visitors, show prospective clients and their families around, and help create a vibrant, happy environment for the residents. To be successful in this role, you'll need the ability to multitask, good computer skills, and a confident telephone manner. You should also be a people person who can take a genuine interest in the residents and their families.
About us Barchester Healthcare is a leading provider of high-quality care homes across the UK. They are committed to creating a welcoming and supportive environment for their residents, and they value their employees highly. Barchester offers a range of training and development opportunities, as well as a competitive benefits package, to support their staff in delivering exceptional care.
Job description Job responsibilities
ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
Other qualities for this role will be:
* Good mathematical skills
* Computer Literate
* Able to write minutes
* Create a good first impression, to our families, visitors and outside professionals by being welcoming and polite
* Excellent front of house qualities
This is an exceptionally busy and rewarding role where you must be familiar, and prepare to learn all electronic systems within Barchester.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
Workplace Pension scheme, with Employer contributions from 3%
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
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Person Specification
Qualifications Essential
No specific qualifications are required, but you should have good mathematical skills, be computer literate, and have the ability to write minutes. The role also requires excellent front-of-house qualities, such as being welcoming and polite.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Reigate
RH2 9JB
Employer's website https://www.barchester.com/ (Opens in a new tab)