About this role
Job summary
Ready to make an impact? Why not consider joining us as an Admin Team Leader within Modality LLP.
Modality LLP is a large-scale provider of NHS Outpatient Services, renowned for its innovative approach to delivering efficient pathways for patients requiring specialist care, leading to high quality patient outcomes. We work in partnership with a number of hospitals across the country to collaboratively redesign outpatient services with more care being delivered in community settings.
We have an exciting opportunity for a full-time administrative team leader, based at Lyndon House, who can oversee the day-to-day administrative delivery of a portfolio of NHS services.
We are seeking a dedicated postholder to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.
This role is suitable for individuals who have a passion for working in an agile manner ensuring a high-quality service is provided. The postholder will be committed to undertake any other duties commensurate with the role, within the bounds of their own competence.
As an employee with us you can benefit from
Enrolment to the NHS pension scheme
Annual leave minimum 27 days, plus 8 days bank holiday pro rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education and career pathways
Enhanced Family friendly policies
Flexible working
Wellbeing support and initiative
Main duties of the job
The administrative team leader role will support the day-to-day administrative management of a portfolio of community outpatient services by ensuring that the administrative workload of services is planned and delegated effectively across the team and by working in partnership with Service Clinical Leads and the Head of Operations to plan service capacity against patient demand.
About us
Modality LLP is a provider of NHS community outpatient services within a number of regions across the UK.
Our service offer and expertise include:
Over 15 years of experience of delivering community outpatient services Contracts with ICBs and hospital providers A diverse clinical workforce of consultants, GPs with extended roles, specialist nurses and allied health professionals Delivery of over 120,000 patient consultations per year Delivery of 1st consultations within a maximum of 4 weeks from referral from a choice of community locations, 7 days per week
Modality LLP is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.
Job description Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for patient care and for developing and delivering new and innovative patient pathways.
If you feel this is the ideal career and looking for a daily challenge, we welcome an application for you to join our growing team of likeminded people.
Please note Modality LLP reserves the right to close this vacancy at any time during the advertising period.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage.
We are unable to offer sponsorship for this role.
References
References must be secured prior to beginning employment, one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification
Personal Qualities Essential
Ability to work on own initiative Organise own workload with minimal supervision working to tight and often changing timescales Professional approach to work Good telephone manner Strong team player Responsive and positive outlook
Knowledge and Experience Essential
Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Knowledge of administrative procedures, project management or information analysis MS Word/Outlook/Excel and other software packages Excellent organisational skills Ability to produce error free and well-presented reports demonstrating a high level of accuracy Tactful and diplomatic Able to use initiative to solve day to day problems that may arise within area of work
Desirable
Working in a Project support role Basic knowledge of project principles Previously worked in similar position within the public sector ECDL
Qualifications Essential
Evidence of professional development
Desirable
RSA word processing/typing
Skills Essential
Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills Problem solving skills and ability to respond to sudden unexpected demands Skills for supporting project management Diary Management Skills for managing aspects of projects ensuring they meet financial targets Skills for manipulating information. Advanced keyboard skills, use of a range of software Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
Desirable
Ability to pull together comprehensive draft reports, data and letters Negotiating, networking and persuasive skills Excellent time management skills with the ability to re-prioritise
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Modality LLP
Address Lyndon House
65 Hagley Road
Edgbaston
Birmingham
B16 8PE
United Kingdom
Employer's website https://www.modalitycommunityservices.com/ (Opens in a new tab)