About this role
Call Centre Operator at Singapore Civil Defence Force. Location: Eunos, Singapore, Singapore. Role: receiving calls, generating forms, triaging callers Requirements: Receive emergency calls, generate Emergency Call Taking (ECT) forms, retrieve incident locations, determine incident categories, input details into ECT, and perform telephone triaging/medical advisories. Prefer call centre or medical experience; English and a mother-tongue required; minimum GCE O Levels or NITEC. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English